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DarrenDaily On-Demand

Ultimate Trust Building Technique

DarrenDaily On-Demand

Darren Hardy LLC

Careers, Business, Entrepreneurship

4.91.8K Ratings

🗓️ 17 October 2025

⏱️ 8 minutes

🧾️ Download transcript

Summary

In today's episode, Darren Hardy tackles one of the most underestimated and misunderstood leadership skills—the art of apologizing. Learn the simple formula for repairing trust and rebuilding respect—the right way!

Secure your seat for the October Business Master Class at https://bmc.darrenhardy.com/scholarship.

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Transcript

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0:00.0

Welcome to Darren Daly on demand, your most trusted resource to help you become better every day.

0:07.3

Here's your success mentor, Darren Hardy.

0:14.0

Everybody messes up. It's what you do after you mess up that matters.

0:18.5

Let's talk about how to say you're sorry. It's easy to give a bad

0:22.5

one, and too many people are doing it these days, and it goes from bad to worse. So here's how to

0:27.5

give a good one. If you can't remember the last time you apologized, congratulations. You are

0:33.7

perfect, or at least you believe so. For the rest of us, apologizing is a common, if not

0:39.7

difficult, part of life. It's funny because among the earliest lessons imparted to children

0:44.6

is the art of saying sorry. Yet for some odd reason, these skills don't seem to transfer

0:50.1

through adulthood. I think it's ego, pride, and social fears that takes over. But what's ironic is,

0:57.9

not apologizing correctly, is what brings on the very things that they fear about apologizing.

1:03.4

They worry about appearing weak, but a weak apology is what shows weakness. They worry about

1:09.0

being shunned from the group, but their display of lack

1:12.2

of empathy is what disconnects them from others. They fear negative consequences, but their lack of

1:17.4

self-awareness and personal responsibility is what makes them appear incompetent and untrustworthy.

1:22.6

Some view apologizing as admitting defeats and thereby lowering their social status. Others thinks that it

1:28.8

tarnishes their reputation. But on the contrary, a successful apology is what can bring people

1:34.7

closer together and can improve your standing within the receiver and others' witness. Look, I know

1:41.9

interactions with other primates are precarious. It's easy to cause

1:46.2

unintentional harm, but it's harm no less. And when somebody is upset with you, it is common

1:52.1

to shift into self-protection mode and to trick yourself into believing that you didn't do

1:56.6

anything wrong, coming up with all sorts of reasons why you shouldn't apologize. We default to

...

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