Truth or Dare: Is AI the Future of Retail?

Technology Revolution: The Future of Now

Bonnie D Graham

News, Business News, Technology

4.9 • 112 Ratings

🗓️ 23 October 2019

⏱️ 53 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Today’s Buzz: “As the concept of “New Retail” spreads globally, many Fortune Global 500 retail companies are implementing AI technologies such as computer vision and NLP in unmanned stores and warehouses or virtual stores and are accelerating supply chain upgrades to better position themselves for the future of shopping” (medium.com). “Retailers often feel understandably reluctant to give emerging technologies a try unless they feel extremely confident in the eventual payoff. A Capgemini Research Institute study…showed that if retailers branched out and deployed AI across their operations, they could save more than $340 billion by 2022” (www.mytotalretail.com). We’ll ask four experts for their take: Brian Kilcourse, Retail Systems Research; Praful Karanth, SAP; Matt Laukaitis, SAP; Roger Roney, SAP. Join us for “Truth or Dare: Is AI the Future of Retail?”

Transcript

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0:00.0	Where does yesterday's future, which is already here, really here, really here, meet today's future, which is about to happen, and tomorrow's future, which could be just minutes away?
0:16.4	Welcome to Technology Revolution, the future of now.
0:30.4	Where host Bonnie D. Graham asks savvy futurists for their predictions about the tech-driven trends that are shaping our future right now.
0:34.4	Here's your host who will take us into the future of now.
0:35.8	Bonnie D. Graham.
0:40.1	I still get goosebumps when I hear that introduction.
0:45.2	That's the voice of my co-producer, Ryan Treasure, VP of Broadcast Everything at World Talk Radio Voice America.
0:46.1	Good morning.
0:46.8	I'm Bonnie D. Graham.
0:48.0	And we have a great show for you today.
0:49.6	This is Technology Revolution, the future of now.
0:52.3	And why we do this show is because you, every one of you
0:55.4	in our very robust global listening audience, you're all over the world, you're part of making
1:00.6	the future of now happen. People say, oh, the future is already here. No, it's not. That was somebody
1:06.1	else's yesterday future. We're working on today's future. So let me give you a couple of quotes. I have a quote
1:12.2	here from Medium.com and one from MyTotal Retail.com. This will set us up for our topic. Then I'm
1:18.5	going to have my four very valuable, very valued panelists introduce themselves. So here's the buzz.
1:24.9	Quote, the traditional retail industry is facing challenges as the
1:29.2	rapid development and continuous improvement of AI tools and techniques, remember that, ushers in
1:35.3	the era of new retail. Many once successful brick and mortar shops are at risk of disappearing
1:41.5	altogether if they fail to adapt to the changing marketplace.
1:46.2	Many Fortune global 500 retail companies are implementing AI.
	...

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