Troubleshooting Google Business Profile Issues for Realtors | This Week in Marketing

The Tom Ferry Podcast Experience

Tom Ferry

Education, Business, Self-improvement

4.7 • 1.1K Ratings

🗓️ 13 March 2023

⏱️ 17 minutes

🔗️ Recording | iTunes | RSS

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Summary

Your Google Business profile is one of the most powerful tools for any real estate agent. It’s your internet base of operations, your center of SEO, and how you’ll get found by more people than ever before.But… It’s not without issues… When dealing with a complicated algorithm like Google’s technical problems can arise, such as… Your reviews not publishing You don’t have a physical address to put down Your account is unexpectedly suspended Your posts keep getting rejected In situations like these, it helps to have a technical expert on your side. Luckily you have the best in the business, Mr. Jason Pantana. On this episode of This Week in Marketing, he’s going to show you how to clear up these problems so you can keep your profile ranking at the top of everyone’s search. And if this episode makes you realize you’re way behind when it comes to your Google Business Profile, never fear – Jason has an entire MarketingPRO module devoted to setting it up the right way from the start! In this episode, Jason discusses… 0:00 – An essential by troublesome tool 1:26 – Issue No. 1: Review not publishing 4:52 – Issue No. 2: Physical address 9:38 – Issue No. 3: Don’t have an address 12:33 – Issue No. 4: Lost or suspended 15:30 – Issue No. 5: Rejected posts 16:14 – It’s worth it

Transcript

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0:00.0	Your Google Business Profile is fundamentally one of the most important marketing assets in your entire business.
0:09.0	It's a gateway for getting found by prospective customers online who are looking for a business
0:14.0	just like yours, a realtor, just like you in your local marketplace. However, your Google
0:19.3	Business Profile for as great as it is comes with a lot of technical, frustrating challenges
0:24.8	that are highly irksome. And so today's video is designed to help you overcome some of those
0:29.2	situations like, for example, you lost your verification status and you don't know what to do
0:33.2	about it or your account suddenly got suspended. You have no idea why or you've got legitimate
0:39.1	reviews that your customers are legit writing for your business that Google won't publish.
0:43.6	What do you do to overcome those challenging irksome situations? That's the focus of today's
0:48.2	video to help you move forward overcome those issues and crush your local SEO to get found by
0:53.2	more customers. Welcome to this week in marketing. My name is Jason Pantana. I'm your instructor and
0:57.4	I'm really glad you're here today and I'm excited to help you move forward with some of these
1:01.4	challenging annoyances. If you're new to the channel, please make sure to tap that big red
1:06.0	subscribe button and hit the little bell right next to it to get notified whenever we publish
1:10.7	videos just like this one designed to help you market scale and grow your business. So without
1:15.6	further ado, let's dive into our topic today overcoming the common technical challenges,
1:20.4	irksome annoying stuff that happens with the Google Business Profile. Let's dive in.
1:26.1	Issue number one, your legitimate customer reviews aren't being published. So what happened is
1:30.5	you send a customer the request to leave you the review. You had no idea they actually did leave
1:35.0	you the review and you reached out later on because you hadn't seen the review come in and you're like,
1:38.7	hey, could you leave me the review please? And you asked again, they're like, we did. Jason,
1:43.4	we left you the review here. We can show it to you and that's the tricky part because they can
	...

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