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InsTech - insurance & innovation with Matthew Grant

Tristan Fletcher, Co-founder & CEO: ChAI: Eigenzeit, democratisation and protecting the raw materials market (350)

InsTech - insurance & innovation with Matthew Grant

InsTech

Entrepreneurship, Investing, Business

4.850 Ratings

🗓️ 13 April 2025

⏱️ 22 minutes

🧾️ Download transcript

Summary

Where tariffs bring chaos, ChAI brings cover. In this episode, Robin Merttens speaks with Tristan Fletcher, co-founder and CEO of ChAI, about how his team is using financial market techniques and AI to build insurance products that protect manufacturers from volatile input costs. What began in the world of hedge funds and speculative trading is now helping companies like recyclers and food manufacturers hedge against unpredictable raw material prices. Tristan explains how ChAI is transforming techniques once reserved for professional traders like satellite imagery, shipping data and price forecasting, into insurance-backed protection for real-world businesses. He also shares the story behind ChAI’s first deal, the long journey to secure reinsurance capacity and the challenge of winning over regulators. This is an episode about pricing innovation, resilience in turbulent markets and what the insurance industry can do to keep pace with uncertainty. Plus, you’ll learn a new word: Eigenzeit—and it might just reshape how you think about timing in insurance. Key Talking Points Democratising financial tools: why ChAI is bringing hedge fund-style analytics to manufacturers Turning speculation into protection: how AI price forecasting powers a new insurance product From cocoa to copper: insuring raw material volatility in food, packaging and recycling sectors Structuring the product: how ChAI created insurance that mirrors price hedging without regulatory red flags Regulatory hurdles: overcoming concerns about market risk and building legal confidence in a new model First deal breakthrough: how ChAI secured capacity from a major US reinsurer and wrote its first risk ESG implications: how the product supports the circular economy and reduces stockpiling The US vs the UK: why American risk carriers moved faster to back the product Market appetite – how volatility and geopolitical shocks like tariffs are driving inbound demand From startup to scale: why ChAI now needs more brokers, insurers and customers on board If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn. You can also contact Tristan Fletcher on LinkedIn to start a conversation! Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Measure the potential benefits of price volatility protection on supply chain resilience and inventory management. Define the role of reinsurance in enabling innovative risk-transfer solutions like raw material price insurance. Identify the sectors and commodity risks best suited to ChAI’s product, including recycling, packaging and FMCG manufacturing. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 350 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Transcript

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0:00.0

Hello, welcome or welcome back to the Instac podcast.

0:11.6

Zoya podcast producer here.

0:13.9

This week we're joined by Chai.

0:16.0

It may sound like the tea, but it is a company blendingblending financial market expertise and advanced AI to price protection

0:24.2

for raw materials. Joining Robin is Tristan Fletcher, co-founder and CEO of Chai. Drawing on his

0:31.6

background in hedge funds and speculative trading, Tristan and his team have taken tools once reserved for financial

0:39.0

insiders, think satellite data, global shipping trends and predictive modeling, and made them

0:44.3

available to manufacturers. In this episode, you'll hear how Chai has launched an insurance

0:49.9

product that protects companies against raw material price spikes and for our keen audience,

0:56.5

listen out for the concept of eigenzite. It might change your view of insurance. Now let's

1:03.0

dive into the conversation. Welcome to this week's Intertech podcast. Our guest this week is Tristan Fletcher. He's the co-founder and CEO of Chai.

1:15.5

Tristan, thanks for joining me. Hello, Robin. Thanks for having me. Great to be here.

1:19.9

You run a very interesting business, which I look forward to hearing more about. Let's kick straight off with you telling us what Chai does. Yes, of course.

1:29.7

So we came out of the financial services world with the ambition of democratising access to the

1:37.3

capabilities we had as speculators in banks and hedge funds, taking bets on commodity prices

1:43.7

for our investors using really esoteric

1:48.4

data sets like satellite pictures and tracking global boat movements with state-of-the-art AI on top

1:55.2

to try and get an edge in that betting and thought, let's take that capability and bring it

2:00.3

to people actually making

2:01.4

products in the real world to help them manage those raw material costs. And along that journey,

2:10.5

realized that we needed something that didn't just forecast prices, but help people act on those

2:16.5

forecasts. And that's where we are today. We've

...

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