Tommy Mello - Why High Standards Change Everything

Waste No Day: A Home Services Motivational Podcast

Brian Burton & Nate Minnich

Entrepreneurship, Business, Business:entrepreneurship

5.0 • 546 Ratings

🗓️ 19 January 2026

⏱️ 61 minutes

🔗️ Recording | iTunes | RSS

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Summary

Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCCJoin the Waste No Day! Facebook group: https://wastenoday.pro/FBgroup Tommy Mello is the CEO of A1 Garage Door Service and a returning guest on the show. He built his garage door company from $50K in debt into a $200M business operating across 19 states. Known for his focus on accountability, people, and processes, Tommy leads a nine-figure organization with over 700 employees in the home services industry. He’s also a best-selling author, an Inc. Magazine columnist, a keynote speaker, and a top 0.1% podcast host. In this part two of our interview with Tommy, we talked about business growth, high standards, team culture, recruiting, leadership...

Transcript

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0:00.0	My goal is that I have delegate and find the best person that is the king of that or the queen of that, whatever it might be.
0:08.7	And with great processes, with a great mind, they'll get it done and they'll do it better than I can.
0:16.6	Welcome to the Waste No Day podcast, a podcast specifically for and about the home services industry
0:23.0	as it relates to plumbing, heating, air conditioning, and electrical. More than a podcast, Waste No Day is a credo, a determination, a mindset. It is a never-ending discipline. It is a refuse to lose pursuit. It is a wake-up call every morning to
0:39.5	waste no day. Now here's your host, Brian Burton and Nate Minnick.
0:53.5	Hey, welcome to another episode of the Waste No Day podcast. Your host, Nate and Brian,
0:57.9	hanging out with you again, looking forward to another great show. We are on to part two of the
1:02.1	Tommy Mello conversation, and it's going to be a great conclusion. If you missed last week,
1:06.7	you missed out because he had some great pearls of wisdom to drop to our listeners regarding
1:11.7	building a trades empire or home services empire.
1:15.6	And Tommy always is one to give good content and he sure did that last week.
1:19.9	So if you missed it, go ahead and check it out.
1:21.7	We're going to continue the conversation where we left off on this particular episode,
1:25.4	but we are going to shift our focus more onto the people
1:28.8	and culture side of the equation. And I'm looking forward to continuing a great conversation
1:33.1	with Tommy Mello today as we jump into that. But before we do, as always, we're going to start
1:37.7	it off with a quote and look to Mr. Brian for that. You can't build a great team with average people Tommy mellow yes playing off of
1:50.7	some of the business books out there talking about A players C players and all those types of
1:55.7	things but man such a great succinct way putting it that if you're looking for greatness
2:00.3	don't try to
2:01.0	find it amongst the average. Yeah, and that's tough. That's tough for me in particular because
2:05.8	someone found me as average and I feel like put the pressure on me to turn me into a diamond,
	...

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