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Masters of Scale

To scale, you must master the skill of storytelling, w/Charity: Water's Scott Harrison

Masters of Scale

WaitWhat

Business, Jeff Berman, Startups, Reid Hoffman, Management, Diversity & Inclusion, Mindset, Bob Safian, Entrepreneurship

4.64.4K Ratings

🗓️ 18 December 2018

⏱️ 52 minutes

🧾️ Download transcript

Summary

You need a great story to build a great company. And great stories are unwaveringly true. No one embodies this principle more fully than Scott Harrison, founder of Charity: Water. A master storyteller, Scott built his nonprofit on 3 radical principles: (1) 100% of donations would go to water projects (not overhead). (2) Progress reports would be utterly transparent, sharing victories, defeats and even GPS coordinates of water wells. (3) The brand’s storytelling would lead with hope instead of guilt, inspiring joyful participation without sacrificing honesty.

Read a transcript of this interview at: https://mastersofscale.com/scott-harrison-to-scale-you-must-master-the-art-of-storytelling/

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Transcript

Click on a timestamp to play from that location

0:00.0

Hi, it's Bob Safian. You've been hearing me as the host of rapid response in this feed for a few years now,

0:07.8

with short newsy interviews alongside the deeper dives of Masters of Scale. Well, I'm excited to share that rapid response is expanding into its own feed.

0:17.0

We'll be putting out shows twice a week, focusing on the urgent issues that business leaders are dealing with in real time.

0:24.8

So search for rapid response in your podcast player

0:28.0

and subscribe to make sure you get all our episodes.

0:31.2

I'll see you on the other side.

0:35.0

Why does stories pull us in?

0:39.0

I think a story has sort of an ancient virtual reality simulation.

0:44.4

Not unlike a flight simulator.

0:48.8

That's Jonathan Gotchel, author of the storytelling animal, which digs deep in the humanity's abiding passion for stories.

0:57.0

This shows producers are obsessed with his book.

1:00.0

So a pilot goes into a flight simulator. He gets this imaginative simulation of what it's like to face different problems while he's flying a plane.

1:11.0

Uh-oh.

1:12.0

Come on. Uh-oh. Uh-oh.

1:13.0

Come on.

1:15.0

Oh yeah.

1:17.0

And he gets better at flying the plane, but without taking any risk.

1:21.0

And Story may have served the same function for humanity as a way to go into rich, imaginative,

1:26.3

emotional simulations and train up on all the big problems that humans might confront in their lives. But without any danger. the In his extensive investigations, Jonathan has immersed himself in stories from across different ages and cultures.

1:47.0

There are three basic elements that all stories share.

1:51.0

So what's a story? A story always has a character. A character not

1:56.0

unlike Scott Harrison, the founder of Charity Water who started his career

...

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