Tipping Culture, Nightmare Customers, And Serving Through The Pandemic: An Honest Restaurant Industry Talk
The Financial Diet
TFD
4.3 • 548 Ratings
🗓️ 3 April 2023
⏱️ 55 minutes
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| 0:00.0 | Hello everyone and welcome back to an all new episode of the Financial Confessions. |
| 0:05.4 | It's me, your host, Chelsea Fagan, founder and CEO of the Financial Diet. |
| 0:09.3 | And today I am so, so excited to be here in person with someone that I actually know IRL. |
| 0:16.2 | He is one of the best friends of the producer who's usually behind the camera on some of our shows here at TFD, our creative director, Holly. |
| 0:24.6 | He's also a comedian, a fellow, I hate to use this word, but sometimes it applies influencer of sorts, |
| 0:31.6 | but also someone who toiled for many years in many different capacities in the restaurant slash food service industries. |
| 0:41.3 | Has a lot to say about it, has a lot of crazy stories, a lot of thoughts, |
| 0:45.3 | and many of them pertain to money, not just the financial realities of working in these jobs |
| 0:51.3 | and sort of being an employee of what is often a fairly toxic and |
| 0:54.8 | exploitative industry, but also from the customer perspective, what are some of the customers |
| 0:59.7 | getting into because it's some of these fancy New York City restaurants that he worked at |
| 1:03.5 | for years. Let's just say people were not bringing their best behavior to the table. |
| 1:09.3 | But I am so, so excited to talk to him. |
| 1:11.0 | And I also did his podcast fairly recently, |
| 1:13.3 | and we had a fabulous conversation. |
| 1:14.6 | I'm going to link that in the description as well. |
| 1:17.3 | But without further ado, friend of the pod, Jake Cornell. |
| 1:21.2 | Hi. |
| 1:22.0 | Thank you so much for having me. |
| 1:23.3 | Oh my gosh. |
| 1:23.7 | Thank you for being here. |
| 1:24.6 | We've got our little silly little beverages. |
... |
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