They Sold My Mortgage Company, Now What???
Loan Officer Freedom
Carl White
4.9 • 753 Ratings
🗓️ 6 April 2026
⏱️ 32 minutes
🧾️ Download transcript
Summary
Episode 636
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Welcome to Loan Officer Freedom, the #1 podcast in the country for loan officers, hosted by Carl White.
In this episode, Carl White sits down with Jim Reed to tackle a situation that can feel overwhelming when it hits: your mortgage company gets sold or you decide to make a move. They break down what actually matters in those moments, and how to handle the chaos without damaging your relationships, your pipeline, or your reputation.
Carl and Jim walk through the exact steps Jim took when his company was sold, including how he communicated with his team, why one-on-one conversations matter more than group announcements, and how strong leadership through vision and clarity can keep everyone aligned even in uncertain times. They also share how to control the narrative early so rumors and confusion do not take over.
You will hear practical strategies for managing loans in process, navigating licensing challenges, and making sure your business does not stall during the transition. They also cover what to say to referral partners and clients, how to position the change as a positive, and why throwing your old company under the bus is one of the worst moves you can make.
They dive into key business fundamentals that too many loan officers overlook, like owning your database, protecting your contact information, and having financial reserves so you can make smart decisions instead of reactive ones. Jim also shares why speed of communication, making offers, and continuing to originate during the transition can actually strengthen your brand instead of hurting it.
If you have ever worried about what would happen if your company changed overnight or if you are thinking about making a move yourself, this episode gives you a clear, practical game plan on how to handle it the right way and come out stronger on the other side.
Transcript
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| 0:00.0 | Well now, you have had a busy couple weeks. |
| 0:11.9 | I have had the busiest couple weeks I have had in my career. |
| 0:15.4 | Yeah. |
| 0:16.1 | Yeah. |
| 0:16.9 | So this episode is, you know, we could do this a couple different ways. |
| 0:24.0 | So in your case, the company you work for, the mortgage company you worked for, was sold. |
| 0:32.3 | Shockingly. |
| 0:33.9 | Shockingly. |
| 0:34.9 | Shockingly. |
| 0:35.2 | Yeah. |
| 0:36.4 | And so I thought what would talk about here is either, A, my company got sold, because it happens a lot, or, and I'm moving companies. |
| 0:49.2 | Right. Make sure you do this. Yeah. Make sure you do this. So I thought that one would talk about. |
| 0:54.8 | So whether it was, it's your choice as you're listening to this, whether it's your choice |
| 0:58.8 | as a loan officer or branch manager or, frankly, it was somebody else's choice. |
| 1:03.5 | I think the action items are the same. |
| 1:07.9 | It's just one you have more time to prep for when it's your choice versus the other |
| 1:13.3 | is like, holy cow. Yeah. And so, and so this would also be I'm going from banker to broker. I'm |
| 1:21.8 | going from broker to banker. My company was sold. So all this stuff. So all right right so you woke up one morning you get an email |
| 1:30.4 | and we're pair we're kind of condensing yeah you got to guide me through this because it's my |
| 1:34.5 | my plates are still spent oh i i hear you yeah yeah yeah and those are watching this on youtube i can see it in |
| 1:41.5 | your face man it's like dude i've been working on my phone, you know, you can track your activities. Yeah. Over the last 10 days, I've averaged 11 and a half hours of on the phone. That doesn't count in between calls. Don't count off the phone. Yeah. That doesn't mean like on your screen time, not screen time. Yeah. When it breaks down the detail, I'm talking about talking. And, and you know, that's a big deal for you because I know you that you, like I lead a very balanced life. When I get home, I'm home. I'm all about my wife. No, I get it. I get it. I want to hang out with her. I miss her right the second I miss her. And your boys, you know, hanging out with your boys. Those guys need to do more chores. Yeah. Just saying. All right. So you check your email. And again, we're just kind of paraphrasing this because it was all done in a very super cool way. But you're you, you, you log into work and you check an email, you get a phone call. |
| 2:34.8 | Hey, Jimmy, I sold the company. |
... |
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