The Woman Who Taught the FBI to Listen
Guy Kawasaki's Remarkable People
Guy Kawasaki
4.5 • 679 Ratings
🗓️ 3 December 2025
⏱️ 48 minutes
🧾️ Download transcript
Summary
Ann Wolbert Burgess is no ordinary nurse or researcher—she helped shape the FBI’s profiling program and redefined forensic nursing. In this episode of Remarkable People, she shares gripping insights from the Menendez brothers trial, the Duke lacrosse case, and decades of work with victims of trauma. We also discuss her new book Expert Witness, which shines light on what really happens inside courtrooms and why hearing the “other side” of a story is crucial for justice.
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Guy Kawasaki is on a mission to make you remarkable. His Remarkable People podcast features interviews with remarkable people such as Jane Goodall, Marc Benioff, Woz, Kristi Yamaguchi, and Bob Cialdini. Every episode will make you more remarkable.
With his decades of experience in Silicon Valley as a Venture Capitalist and advisor to the top entrepreneurs in the world, Guy’s questions come from a place of curiosity and passion for technology, start-ups, entrepreneurship, and marketing. If you love society and culture, documentaries, and business podcasts, take a second to follow Remarkable People.
Listeners of the Remarkable People podcast will learn from some of the most successful people in the world with practical tips and inspiring stories that will help you be more remarkable.
Episodes of Remarkable People organized by topic: https://bit.ly/rptopology
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Transcript
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| 0:00.0 | Here's something remarkable and not in a good way. Disengaged employees cost U.S. companies |
| 0:06.5 | almost $1.9 trillion a year. That's a lot of zeros. Why? Because when teams lack the right |
| 0:13.7 | skills, productivity declines, turnover increases, and strategies stagnate. But it doesn't have to be |
| 0:20.5 | that way. At Project Management Institute, |
| 0:23.1 | home of the PMP and globally recognized certifications, your people can learn to collaborate, |
| 0:29.1 | deliver on time, and actually get things done. The cost of not upskilling? Way higher than the |
| 0:35.4 | investment. Project Management Institute. Find the answers at pmi.org. |
| 0:42.3 | We took 23 manifestos written by people that had committed horrendous killings, and we now have a |
| 0:50.3 | database so that when we get a new case, if there's writings, we can now compare them to |
| 0:56.0 | this database. And the reason we're doing this is for a long time, we looked at after the fact. |
| 1:01.9 | We looked at people who had killed after the fact. And we realized that's not the way to catch them. |
| 1:07.1 | You got to catch them before they act. And the best thing we thought is what are they |
| 1:11.5 | thinking about, whether we can identify those red flags. So that's why we want to back up into |
| 1:18.5 | getting them ahead of time. Good morning. I am Guy Kawasaki. This is the Remarkable People podcast. And for the upteenth time, |
| 1:31.1 | let me tell you, we're searching all over the world for remarkable people to inform and |
| 1:36.4 | inspire you. And today's guest is Anne Burgess. I must admit, Anne Burgess has one of the most |
| 1:43.0 | interesting backgrounds that I've ever encountered for this podcast. |
| 1:47.0 | She's been instrumental in some of the worst criminal cases you've ever heard of, and I'll let her explain that. |
| 1:54.2 | She's basically a nurse and a researcher, and she has done absolutely groundbreaking work to help, for example, the FBI |
| 2:02.8 | understand and profile serial killers. She has also worked very actively in helping people |
| 2:09.7 | deal with rape crisis and she has devoted much of her career to supporting victims of trauma. |
| 2:17.0 | She has a book out about expert witnesses, which |
... |
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