The Truth Detector - Special Guest: FBI Agent, Author, and Professor Dr. Jack Schafer

Waste No Day: A Home Services Motivational Podcast

Brian Burton & Nate Minnich

Entrepreneurship, Business, Business:entrepreneurship

5.0 • 547 Ratings

🗓️ 29 November 2021

⏱️ 84 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

In today’s show, we are putting Dr. Jack Schafer in your passenger seat to discuss how we can use body language to establish likeability with others. Dr. Schafer started his career in law enforcement as a police officer before applying and being accepted into the FBI. As an agent he was trained in the arts of negotiation and worked on identifying and turning spies. Dr. Schafer has published numerous articles on topics ranging from psychopathology of hate and detecting deception and has written several books including “The Like Switch” and “The Truth Detector.” Jack shares his expertise on what we can do to help other people like us and how to adapt in the ever changing world of being in front of a homeowner.

Transcript

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0:00.0	The elicitation is something that nobody knows is happening.
0:05.0	They shouldn't.
0:06.0	A good elicitation is nobody knows this happening.
0:08.0	It's not painful.
0:09.0	People generally like you, and they will tell you information that they would not ordinarily tell under direct questioning.
0:16.0	I think the most powerful elicitation tool is the presumptive.
0:20.0	So what you want to do is you want to make a statement, whether that statement is true or false.
0:26.3	You just want to kind of make the statement, and that person will have a tendency to confirm it or give you the correct answer.
0:37.1	Welcome to the Waste No Day podcast, a podcast specifically for and about the home services industry as it relates to plumbing, heating, air conditioning, and electrical.
0:48.9	More than a podcast, Waste No Day is a credo, a determination, a mindset.
0:54.5	It is a never-ending discipline. It is a never-ending discipline.
0:56.6	It is a refuse to lose pursuit.
0:59.1	It is a wake-up call every morning to waste no day.
1:03.1	Now here's your host, Nate and Brian,
1:20.3	hanging out with you once again, and we are excited to have on a special guest today.
1:25.0	He is an ex-FBI agent.
1:27.2	Dr. Jack Schaefer is going to be joining us,
1:29.5	and we're going to be talking about some body language, some techniques to understand truth
1:34.4	and lies and everything else. And a little bit about his story and experience that he had in
1:38.4	law enforcement, in the FBI, as well as some of his time. Now what he does is he is a professor.
1:45.1	So we're excited to have him on.
1:46.6	We're going to break all that down for you,
	...

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