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The Playbook With David Meltzer

The True Cost of Doing Nothing

The Playbook With David Meltzer

David Meltzer, Entrepreneur.com

Entrepreneurship, Business, Careers

4.61.9K Ratings

🗓️ 13 June 2025

⏱️ 13 minutes

🧾️ Download transcript

Summary

In today’s episode, I sit down with operational growth strategist and author Jack Jackson to talk about the high cost of inaction. Jack shares the origin story behind his book Reaction to Inaction, sparked by a moment of silence that cost a company $20 million and one passionate leader their drive. We get into what real empowerment looks like inside an organization, why janitors should be trusted just as much as executives, and how structure can create more freedom, not less. Jack breaks down the framework for building organizations where everyone has a voice, a role in innovation, and the confidence to act with purpose.

Transcript

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0:00.0

Welcome to Office Hours. I'm David Meltzer, and it's time for the executive spotlight.

0:04.4

You're not going to believe it, but this guy's name, Jack Jackson. You're not going to forget it.

0:09.1

That's because he's a CEO, speaker, and author of an incredible book, which is the reaction to inaction.

0:15.5

Welcome to Office Hours, Jack Jackson.

0:17.8

Thank you, David. Happy to be here. Excited to meet you.

0:20.1

I'm beyond happy because

0:22.3

your name's so easy to say and remember compared to some of my other friends around the world,

0:27.5

which I'm still tongue-tied over. But just the title of your book, let's start there,

0:32.9

because there's plenty of speakers, there's plenty of CEOs, board members, all the typical successful things that you've

0:39.6

become. But I always look at a title as the preeminent way to stimulate interest. And if a title

0:47.7

resonates with me, I want to read the book. And I got to give you credit, brother, because

0:53.1

the title of this book hit me like a ton of

0:57.7

bricks, like a wrecking ball with our friend Taylor Swift or whoever that girl is that sings that

1:02.7

song. Anyway, and the reason is freedom, which you have helped provide to millions of America,

1:10.0

freedom is to me the ability to react.

1:15.1

Yeah.

1:15.7

And it's a different way to look at that.

1:17.9

And so one of the things that I see needs to be improved upon is so many people have a reaction of inaction.

1:25.4

Absolutely.

1:26.2

Apathy.

1:27.2

For you, what was it that hit you like a wrecking ball

1:31.4

to write this book? Yeah, thank you. You know, um, there's two events I think in my life and I write

...

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