I welcome to the Boosley podcast, very special episode coming up today.

I interviewed Liam Carolyn of Ginger and Gold over in Norwich for a behind the host special.

This is where I'm going to be interviewing hosts just like you all over the world to discover the tools

and the tactics and the advice that they have in the business and that they can pass on to you.

Today was a really good one. I'm really glad you started with Liam.

A real nice guy. Please do reach out to him and say thank you for this.

So without further ado, please do go and say hi to Liam.

But most importantly, let's get on with the show.

So detect that you're using in your properties.

Are you using any? If so, what are you using?

Okay, so we have, we've got one property we've touched a set up at the moment,

which we're testing out at the moment with a digital guidebook.

It certainly is helping to make it very easy for guests for that particular property.

It is probably something we're going to look to roll out.

But in the meantime, we have been, we've actually created a system where we have all of the information

and guests may need in one place.

So anything that the emails that go out for instance, we send them our top recommendation

and that will link to our website log and give them all the best recommendations

of where to go, what do we, you know, what to see all of that side of things.

When it comes down to other tech that we use, we regularly use things like Ring Doorbell.

It just helps us with security and with the worst thing as a host is to know

that you've got somebody booking for one person and they turn up with seven.

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