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Hello, I'm Will Bain and welcome to meet the founders from Business Daily on the BBC World Service.

This is where we speak to innovators around the world about the ideas, risks and realities of starting a business.

Today we hear from someone who took a somewhat academic concept about improving the process

of how we do business and turned it into a multi-million dollar reality.

It's an idea which he piloted on a friendly local radio station in Munich, with pleasantly

surprising results.

It was like an aha moment for them. They were like, wow. We've never seen our, looked at our

business like this. And so we got excited about it, but we didn't get an investor. People

didn't believe that those three young guys could start a software business. So that's our

guest today, Alexander Rinker, the founder of Salonis, here on Business Daily.

Doing business can involve hundreds, if not thousands of different processes, from paying people

to shipping goods, raising invoices and customer service. The problem is, and it can be a big one,

not all these systems talk to one another, so it can be a big one, not all these systems talk to

one another, so it can be difficult to fathom where inefficiencies in that process actually lie.

Alexander Rinker was part of a small team that led to today's big company, Salonis. Their vision was

to create a software system that would look across the different business processes

and effectively perform a data x-ray to identify weaknesses and recommend ways to make them more

efficient. It's called process mining and what began as an idea while he was at university

has turned into a company valued at around $13 billion. Our mission is that we make processes work for people, for companies and for the planet.

And if you've ever been stuck in a bad process, then you realize how important it is to

make customer experiences better, to make businesses more efficient, and also to make everybody

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