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The Story of a Brand

The Silver Telegram - Communicate the Passion of Your Brand!

The Story of a Brand

Ramon Vela

Business, Entrepreneurship

5145 Ratings

🗓️ 22 August 2019

⏱️ 34 minutes

🧾️ Download transcript

Summary

In this special "Brand Communication" episode we interview communication expert and Founder & President of The Silver Telegram, Ronjini JoshuaRamon Vela and Ronjini some of the most pressing communication/public relations challenges facing brands, startups, and tech companies. 

 
Together they discuss: How should brands communicate to their audiences, Creating your overall brand voice, Can you control the customers perception of the brand, Is there a wrong time to us Public Relations, PR mistakes that brands make, Why you need a Crisis plan, Consider your community's feedback and sensibilities, why building community is the Holy Grail for brands, Mistakes that brands make when crowdfunding, Why you should build community before you crowdfund,  and much much more. 

Join us as we interview Ronjini Joshua in Part 1 of this episode and hear her share the inside story of a brand. 

For more on The Silver Telegram visit: https://thesilvertelegram.com/
 
Visit our advertiser: https://www.privy.com/cf
Visit our advertiser: https://churnbuster.io/pod
Visit our Sponsor: https://www.retentionscience.com
 

Transcript

Click on a timestamp to play from that location

0:00.0

Recorded at the Retention Science Studios.

0:08.4

This isn't your average entrepreneur or e-commerce podcast, and I'm not your average host.

0:14.9

My name is Ramon Vela, and this is the story of a brand.

0:28.2

Hey, thanks very much for joining us today.

0:30.1

This is going to be a fantastic episode.

0:34.3

However, before we begin, I have something kind of serious to talk to you about.

0:39.8

Now, did you know that on average 15% of online credit card payments get declined?

0:45.4

Now, if you're a subscription business, this can have a huge impact on your churn rate.

0:51.5

Now, the good news is that most of this is recoverable. Churnbuster helps subscription businesses recover failed payments and reactivate those subscriptions.

0:55.3

Now, plugs right into your payment processor and resolves billing issues automatically.

0:59.9

Now, getting set up with Churnbuster takes less than five minutes, and if you're just getting

1:04.3

started, you can try out their free plan for recharge. To learn more, visitchurnbuster.io slash POD again, that's churnbuster.

1:14.0

.io slash POD. You know what stinks? It's spending all your freaking money on driving

1:20.8

traffic to your site, but only converting one or maybe two percent of them to sales. Now, this is a

1:26.7

really common problem, and fortunately, Privy is sitting out to solve this.

1:31.6

Over 300,000 loyal business owners trust Privy with list growth and increasing conversion.

1:37.1

So if you want to increase your average conversion rate, we've got a special offer for

1:41.3

the story of a brand listeners.

1:43.4

You can schedule a

1:44.2

conversion consultation with one of their e-commerce experts for free and you can

1:49.4

do this by going to at privy dot com forward slash c f again that's p r i v y dot com

1:58.4

forward slash c f.

...

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