THE SECRET TO UNDERSTANDING WHAT PROSPECTS WANT IN B2B SALES AND SELLING
The Brutal Truth about Sales and Selling - We interview the world's best B2B Enterprise salespeople.
Brian Burns
4.8 β’ 1.2K Ratings
ποΈ 22 July 2022
β±οΈ 39 minutes
ποΈ Recording | iTunes | RSS
π§ΎοΈ Download transcript
Summary
Transcript
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| 0:00.0 | What do customers really want? |
| 0:03.6 | We all think that they want speed, low cost, high service. |
| 0:08.4 | And yeah, sure they do, of course they do. |
| 0:11.2 | But they think they can get that from everybody and anybody. |
| 0:16.2 | But what they really want is someone to trust. |
| 0:20.4 | Somebody who understands them, gets them that they know can fulfill what they want. |
| 0:29.7 | They want a little bit of mind reading, a little bit of focus on them and what they want. |
| 0:37.4 | And how does that scale? |
| 0:39.0 | That's what I'm going to be talking about today. |
| 0:40.8 | We got a great guest today, somebody who has succeeded in Manhattan and is now succeeding |
| 0:46.6 | in South Florida, selling very expensive enterprise products and we're going to be talking |
| 0:53.7 | about what clients want and what salespeople should be providing them. |
| 1:01.5 | And it's not presentations and demos and proof of concepts or value. |
| 1:06.3 | It's really getting them comfortable with this change, this upgrade, this shift in technology, |
| 1:14.2 | shift in approach. |
| 1:15.7 | Because most of the stuff that we're selling requires change, requires a struggle. |
| 1:22.1 | And we're all looking for this shortcut. |
| 1:24.8 | But we really should be looking for the smarter way of doing it, not just better. |
| 1:31.2 | Because better doesn't scale, smarter scales. |
| 1:36.2 | There's no limit to smarter, let's focus on smarter. |
| 1:39.9 | That's what I'm all about, that's what I try and help people understand. |
| 1:44.0 | And what happens is smarter becomes quicker, smarter becomes bigger, and smarter even becomes |
... |
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