This is an IHeart podcast.

Adrienne Carter is an internationally recognized body language expert, consumer psychology specialist and corporate trainers specializing in emotional, intelligent, facial expressions, and nonverbal communication.

With over 20 years of experience, Adrian has worked with companies such as American Express, Coca-Cola, Goldman Sachs, and many more.

She also works with security professionals and corporate leaders to help them decode emotions, enhance interpersonal communication and create impactful brand-key visuals.

Hi, Adrienne. Hello. Thank you for inviting me. Oh my gosh. Thank you so much for being here. I was telling you before the podcast, I am fascinated by you.

I went on these deep dives of all the different kinds of work you do. And one of the things that

was coming up for me initially was how do you even train to do something like this?

I'll give you the short answer. Okay. I had my children quite young and I didn't want to go back to the 9 to 5. I wanted a bit more flexibility.

So someone suggested I go into market research. I was like, oh, I've never even heard of market research 20 or years ago.

And it was absolutely fascinating. But I quickly realized that actually market research wasn't as good at that time as it could be.

So I claimed to be a counselorsellor and psychotherapist.

So that's where the interest that really went further,

understanding what people do, why they do it, and, you know, how their brains work.

And then I came across faces and like, oh, this is really interesting.

People pull faces.

They say one thing, but their face says

something different. So 15 years ago, I went to America and trained in California at the UC of

California with Dr. Erica Rosenberg on facial expressions, how understanding the muscle

movements of the face create these expressions which are linked to emotions.

And the research world that I was still working in, even though I trained as a counter-end

psychotherapist, was all about shop and behaviour. How people buy, how people don't buy,

you know, all about their behaviour. So it all became very, very interesting. So then I trained in

...