The Medical-bill "Negotiation Lab"
An Arm and a Leg
An Arm and a Leg
4.8 • 1.1K Ratings
🗓️ 18 August 2022
⏱️ 24 minutes
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| 0:00.0 | Hey there, if you've listened to this show for a while, you might remember our pal, Jared Walker, |
| 0:04.5 | and if not, you should meet him. He is the guy who went super viral on TikTok with a 60-second |
| 0:10.2 | recipe for crushing medical debts, starting with the fact that non-profit hospitals, |
| 0:14.7 | that is, most US hospitals, are required to have financial assistance or charity care policies. |
| 0:20.5 | This is going to sound weird, but what that means is that if you make under certain amount of |
| 0:24.4 | money, the hospital legally has to forgive your medical bills. That video got seen about 10 million |
| 0:29.2 | times in its first few days and a lot more after that. And at the end of it, Jared offered to |
| 0:34.0 | help folks apply, and two things happened. One, he got a ton of requests for help. And two, |
| 0:41.2 | he got a bunch of super smart, super committed volunteers to help him provide that help. |
| 0:47.1 | That was last year. Those volunteers helped Jared build a whole system for getting people help |
| 0:52.0 | quickly. And Jared started holding open trainings on Zoom, teaching people how to help other |
| 0:57.6 | people apply for financial assistance. It was all super impressive to watch. |
| 1:02.4 | And all of that would be a lot, but this year, he's launched into something potentially bigger. |
| 1:08.1 | A grant let him hire a couple people for another project to help people they hadn't been able to |
| 1:12.8 | help before. And honestly, so far, this new project has been harder than they thought. |
| 1:18.4 | But they're learning a ton along the way, and some of what they're learning is immediately useful |
| 1:23.3 | for us. So let's go. This is an arm in a leg, a show about why healthcare costs so freaking much, |
| 1:31.2 | and what we can maybe do about it. I'm Dan Weissman. I'm a reporter, and I like a challenge. |
| 1:35.8 | So our job on this show is to take one of the most enraging, terrifying, depressing parts |
| 1:41.6 | of American life, bringing something entertaining, empowering, and useful. |
| 1:46.0 | Here's Jared's new project. He figures about a third of people in the U.S. could qualify for the |
| 1:54.1 | type of financial assistance from hospitals he's been focusing on so far. There's income cutoffs. |
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