The legacy of the Consumer Financial Protection Bureau
On Point | Podcast
WBUR
4.2 • 3.5K Ratings
🗓️ 1 July 2025
⏱️ 52 minutes
🧾️ Download transcript
Summary
Since its creation 14 years ago the Consumer Financial Protection Bureau has used its powers to return billions of dollars to defrauded consumers. Now the Trump administration wants to close it. What the CFPB has meant for consumer protection in the U.S.
Transcript
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| 1:02.7 | Derissa Green opened up a PayPal account in 2012. She was installing a carpet, and the vendor |
| 1:08.4 | wanted to be paid online. That was the last time she used |
| 1:12.5 | it. In fact, it was the last time she even thought about her PayPal account until October of |
| 1:18.6 | 2022, a decade later. I started getting weird emails from PayPal. You've had a deposit made in your |
| 1:26.0 | account. And I thought, I don't have a PayPal |
| 1:30.1 | account. So I thought it was some type of scam, so I didn't reply. Derissa was convinced |
| 1:36.3 | that the emails weren't real because she hadn't used her PayPal account in so long. A few |
| 1:41.2 | weeks went by, and then she started receiving voicemails like this one. |
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