The last free cashpoint in town
Money Box
BBC
4.2 • 825 Ratings
🗓️ 4 May 2019
⏱️ 26 minutes
🧾️ Download transcript
Summary
Free cash machines are disappearing across the UK at an 'alarming' rate according to Which? Two of the major private operators, Cardtronics and Notemachine, have introduced charges for nearly 1700 of their ATMS in the last few months, with more following soon. It's predicted that one in eight machines could soon charge us to take out our money. We hear from Tim Halford, managing director of Cardtronics who defends the charges.
Ofgem have scrapped a rule meaning energy suppliers must give customers 30 days notice of a price increase. Anthony Pygram Director of Conduct and Enforcement for the regulator tells us why.
And it's taken listener Alex Luke two and a half years to get her bank to repay all of the £180,000 stolen from her bank account by fraudsters three Christmases ago. We hear how she did it.
Presenter: Paul Lewis Reporter: Dan Whitworth Producer: Alex Lewis Editor Emma Rippon
Photo credit: Nidderdale Chamber of Trade
Transcript
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| 0:00.0 | You're about to listen to a BBC podcast, but this is about something else you might enjoy. |
| 0:05.4 | My name's Katie Lecky and I'm an assistant commissioner for on demand music on BBC Sounds. |
| 0:10.8 | The BBC has an incredible musical heritage and culture and as a music lover, I love being part of that. |
| 0:17.5 | With music on sounds, we offer collections and mixes for everything, from workouts to |
| 0:22.4 | helping you nod off, boogie in your kitchen, or even just a moment of calm. And they're all put |
| 0:28.3 | together by people who know their stuff. So if you want some expertly curated music in your life, |
| 0:35.0 | check out BBC Sounds. |
| 0:41.3 | BBC Sounds, music, radio, podcasts. |
| 0:43.4 | Hello, in Moneybox today. |
| 0:46.3 | Would you pay to get your own money out of a cash machine if that meant it wasn't closed down? |
| 0:48.9 | Are you owed a refund on your energy bill |
| 0:50.9 | because you weren't given enough notice of a price rise |
| 0:53.8 | and fraud, |
| 0:55.3 | but this time a victim gets back £181,000. |
| 1:00.6 | First, though, alarming. |
| 1:02.8 | That's the word used by Consumer Association, |
| 1:05.6 | which, for the rate at which free cash machines are disappearing across the UK. |
| 1:10.5 | Two of the major private operators, Cardronics and Note Machine, |
| 1:14.6 | have recently introduced fees for nearly 1,700 of their ATMs, |
| 1:19.1 | with more following soon, |
| 1:20.7 | which predicts one in eight cash machines could soon charge us |
| 1:24.0 | to take out our own money. |
... |
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