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The Kevin Miller Podcast

The Intellectual Capacity of Both/And Thinking w/ Management Professor Wendy K Smith

The Kevin Miller Podcast

Kevin Miller

Nutrition, Relationships, Mental Health, Education, Social Sciences, Science, Society & Culture, Self-improvement, Health & Fitness, Religion & Spirituality, Spirituality, Medicine, Life Sciences, How To

4.51.4K Ratings

🗓️ 19 December 2025

⏱️ 69 minutes

🧾️ Download transcript

Summary

I continue to research human communication and find the vast majority of everything we communicate is subjective. We are seldom discussing facts and right, wrong, black, white issues. They may feel so to us, but if pressed we’d need to admit that what we are arguing or advocating for is not fact. The topic or issue is not unanimously proven. But it’s efficient to just cite our perspective as truth. It takes time and effort to really understand and consider all sides. So I sat down with an expert on this concept. Wendy K. Smith has a PhD in organizational behavior from Harvard and is the Dana J. Johnson Professor of Management and faculty director of the Women’s Leadership Initiative at University of Delaware. She is an expert on organizational paradoxes, exploring how leaders and individuals effectively respond to contradictory, yet interdependent demands. She spends her time continually working to better manage the paradoxes of life that we all face. Wendy is co-author of the book,"Both/And Thinking: Embracing Creative Tensions to Solve Your Toughest Problems.” This topic is of utmost importance to me as I continue to see our world in conflict and people more isolated. Sign up for your $1/month trial period at shopify.com/kevin Go to shipstation.com and use code KEVIN to start your free trial. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

Click on a timestamp to play from that location

0:00.0

Welcome. I'm Kevin Miller. This is a podcast for your personal evolution. In this episode,

0:06.8

the intellectual capacity of both and thinking. I continue to research human communication, and

0:17.4

I find the vast majority of everything that we communicate is subjective. We're seldom

0:24.0

discussing facts and right, wrong, black, white issues. They may feel so to us, but if pressed,

0:31.0

we'd need to admit that what we're arguing or advocating for is not fact. The topic or issue is not unanimously provable. But it is efficient to just

0:42.3

cite our perspective as truth and come across that way. It takes time and effort to really

0:46.9

understand and consider all the sides. So I sat down with an expert on the concept. Wendy K. Smith, she has a PhD in organizational behavioral

0:57.3

behavior from Harvard and is the Dana J. Johnson Professor of Management and Faculty Director of the

1:05.5

Women's Leadership Initiative at University of Delaware. She's an expert on organizational paradoxes,

1:12.9

exploring how leaders and individuals effectively respond to contradictory,

1:17.7

yet interdependent demands.

1:19.8

She spends her time continually working to better manage.

1:23.6

Again, the paradoxes of life that we all face.

1:26.5

And I just, I like that word that so many things feel paradoxical.

1:32.0

So she co-authored a book called Both and Thinking,

1:37.1

Embracing Creative Tensions to Solve Your Toughest Problems.

1:41.4

This topic is really of the utmost importance to me as I continue to see our world

1:47.2

in conflict and people more isolated. So coming up next, I talk with Wendy Smith about how to

1:57.4

better understand and harness both and thinking for our betterment and the betterment

2:04.4

of others. Let's evolve ourselves. When you're selling an online product, your last and

2:11.7

often most important sale is in the shopping cart. Shopify is the king platform here. Get Shopify on your side,

2:20.6

sign up for your $1 per month trial and start selling today at shopify.com slash Kevin.

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