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The a16z Show

The Hustlers's Guide to Suing the Man

The a16z Show

a16z

Business, Software Eating The World, Culture, Innovation, Disruption, Entrepreneurship, Science, Technology

4.21.2K Ratings

🗓️ 1 April 2020

⏱️ 29 minutes

🧾️ Download transcript

Summary

A robot lawyer that helps people automatically fight bureaucracy to get money back, find hidden money, or sue others/ go to small claims court. Also now helps people delay utility bills and rent payments that are eligible for an extension or waiver of late fees due to the coronavirus crisis. with @jbrowder1 @bhorowitz @shakasenghor

Transcript

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0:16.8

Welcome to this episode of Hustling Tech. I'm Ben Horowitz and with me today I have Josh Browder who is the founder CEO of Do Not Pay.com. We have McKerie Omar, who's been hustling that platform to great effect.

0:29.2

And then with me as always I have my co-host Shaka Sengor who hustled his way out of the joint and is now a leader in the community and my co-host.

0:40.6

So welcome.

0:41.6

Yeah, welcome. So I love first of of all, I just love the name, do not pay. I want to stamp that on every bill that comes through and just send it out to everybody. So tell us what is do not pay? How did it start? So do not pay, do not pay, how did it start?

0:53.6

So do not pay today is a platform that helps ordinary people fight for their consumer rights.

0:58.6

So getting back money from corporations and governments.

1:02.0

And it started out four years ago when I got a bunch of parking tickets I was admittedly a terrible driver and I was writing all of these appeal letters to get out of my tickets and I learned that you can go to a lawyer and the lawyer will say I'll get

1:14.8

you out of your parking ticket but I'll take 50% of the cost of the ticket or you have to pay

1:19.5

the ticket and there seemed there must be a better way than that.

1:22.6

And so I've researched all of these obscure government documents

1:25.6

to find out the top reasons why people get out of their parking tickets.

1:28.6

The biggest one is signage.

1:30.0

They make the signage deliberately confusing.

1:32.1

For example, having a tree cover the sign,

1:34.4

having two signs say the opposite thing.

1:37.2

And then the second biggest reason is parking bays that are physically impossible to park in.

1:41.7

And below 180 centimeters you can't get any car in.

1:44.9

And this is mainly because the lines aren't painted.

1:47.2

Beyond that, they make mistakes on the ticket.

1:49.4

Then you can't trust them with anything.

1:51.0

And I decided to automate that for my friends and then it turned out

1:54.0

was very popular so expanded it to the general public.

...

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