meta_pixel
Tapesearch Logo
Log in
WSJ Tech News Briefing

The Human Toll of Making ChatGPT Safe for Users

WSJ Tech News Briefing

The Wall Street Journal

Tech News, News

4.31.7K Ratings

🗓️ 25 July 2023

⏱️ 14 minutes

🧾️ Download transcript

Summary

Generative AI programs rely on human workers to train them to filter out harmful content, including violent and sexual material. WSJ reporter Karen Hao traveled to Kenya to speak with some quality analysts, who say the work took a toll on their mental well-being. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

Click on a timestamp to play from that location

0:00.0

At WSJ Wine, our international experts taste over 40,000 wines each year, less than 2% make the cut.

0:08.0

These are handcrafted wines made by passionate independent wine makers, with over 90,000 5 star reviews and over 430 gold medals.

0:16.0

Discover them all at WSJWine.com slash podcast.

0:20.0

From the wine makers, direct to your door. Every bottle is a reason to celebrate.

0:24.0

Start your journey today at WSJWine.com slash podcast.

0:30.0

Welcome to Tech News Briefing. It's Tuesday, July 25. I'm Zoe Thomas for the Wall Street Journal.

0:39.0

Artificial intelligence and the growing number of generative AI tools seem poised to one day replace humans in many professions.

0:48.0

For now though, these AI programs rely on human workers to train them to filter out harmful content, including violent and sexual material.

0:59.0

And the toll back can take on the people who do it can be significant.

1:04.0

I'm very proud that I participated in that project now that GTP is safe.

1:09.0

But now the question I always ask myself was my input what I received in return.

1:17.0

Reporter Karen Howe traveled to Kenya and spoke with some of the quality analysts.

1:21.0

She'll join us later in the show to explain the work they did and how it impacts programs like chat GPT.

1:29.0

First though, over the weekend Elon Musk announced he was a rebranding Twitter ditching its famous jovial blue bird and replacing it with an X.

1:40.0

The company already officially changed its name to X according to illegal filing.

1:44.0

It's all part of Musk's plan to use Twitter as the foundation of a new everything app called x.com.

1:52.0

Aaron Back is the deputy editor for the Wall Street journals heard on the street columns and is with me now to discuss Musk's ambition.

1:59.0

Lay the groundwork for us Aaron, what is in everything app?

2:03.0

So an everything app is an idea that is really inspired by the success of certain internet companies in China.

2:10.0

Most notably Tencent, but also Ali Baba.

2:14.0

And these companies really succeeded in building out a whole bunch of different offerings all in one app.

2:21.0

The classic example is Tencent's WeChat, which is originally just sort of a chat app, but then expanded into payments, entertainment, and all other different things.

...

Please login to see the full transcript.

Disclaimer: The podcast and artwork embedded on this page are from The Wall Street Journal, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of The Wall Street Journal and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2026.