The Future of Retail: Why Analog Experiences are Making a Comeback
The GaryVee Audio Experience
Gary Vaynerchuk
4.8 • 18.3K Ratings
🗓️ 22 April 2026
⏱️ 36 minutes
🧾️ Download transcript
Summary
In this episode of the GaryVee Audio Experience, I sit down with the leaders of Ulta Beauty to discuss the massive shift happening in retail and leadership. I encourage you to stop weaponizing fear and start focusing on "Kind Candor" to build long-term trust with your teams. I also discuss the "Barbell Effect" of retail—where high-tech AI meets high-touch analog—and why physical stores must evolve into experiential content studios to survive.
You’ll learn about:
- The Concept of Kind Candor
- Why I'm Bullish on Analog Experiences
- How to Eliminate Fear in the Workplace
- The Future of Live Shopping and Content Studios
- Why You Need to Give Yourself More Grace
Transcript
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| 0:00.0 | We're starting to get a little fatigued. |
| 0:01.7 | And so you're seeing sports, concerts, |
| 0:05.1 | going to stores, rising slowly but surely. |
| 0:08.9 | You see weird numbers like vinyl records |
| 0:11.6 | had its biggest sales in like 30 years. |
| 0:14.3 | Some people here might have been part of the group |
| 0:17.0 | where this last Christmas, |
| 0:18.9 | we tracked over 20,000 social media posts where a 12 to 14 year old asked for an analog phone instead of a smartphone. |
| 0:27.6 | Gen Alpha sees Gen Z and they don't want to be like that. Gen Alpha does see a two ways. One, they think their older siblings are entitled and soft, which is probably a good |
| 0:37.8 | thing for the future, but they're also more cynical to technology. And I think that I'm incredibly |
| 0:43.6 | bullish analog. I'm incredibly bullish the real world. But just because that macro trend is happening, |
| 0:49.5 | we still have a lot of work to do. This is the Gary Vee Audio Experience. |
| 0:55.0 | For starters, Gary, I'm so thrilled. |
| 0:58.0 | You are a busy guy. |
| 0:59.0 | If you follow Gary, you guys know, Gary's out and about, he's everywhere. |
| 1:03.0 | I am so grateful that you thought it was important enough to come to Orlando |
| 1:07.0 | with our field leaders and everybody here that is the heartbeat of Ulta Beauty to talk to us |
| 1:13.6 | for a few minutes, just about you, about leadership, also about what you're seeing in retail. |
| 1:20.1 | I think one thing that I've had the pleasure of getting to know you is I know you believe |
| 1:24.4 | what we believe, which is business is about people and people power business. |
| 1:29.5 | So I'm just really excited to kind of dive in. It's just me, you and me, like normal. |
| 1:33.8 | What about that? There's maybe 2,000 of our closest friends. Like, does that matter? You cool |
... |
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