The First 5 People Every Trades Business Must Hire
Next Level Pros
Chris Lee
4.7 • 165 Ratings
🗓️ 5 December 2025
⏱️ 6 minutes
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Summary
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Most business owners hire because they’re exhausted. The ones who scale hire because the math says it’s time.
In this video, you’ll learn the five critical hires every growing business needs — and the exact order to make them so you can scale without blowing your budget.Chris Lee breaks down the same hiring sequence he uses with hundreds of home-service and trades owners to help them buy back their time, build real teams, and remove themselves from day-to-day chaos. These five seats exist in every company from $0 to $100M, and once you understand them, you’ll know exactly where to start — and what’s been holding you back.
You’ll also learn the math behind smart hiring: how to calculate your fixed costs, your gross margin per job, your true break-even point, and how to know with certainty whether you can afford a new hire. No emotion. No guessing. Just clarity.
If you’ve completed the Impact Audit or watched our Impact Quadrant breakdown, this video is the natural next step. By the end, you’ll know how to move from “I need help” to building a team that runs the business with you — not because of you.
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Transcript
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| 0:00.0 | Most business owners hire because they're tired. |
| 0:02.8 | Real business owners hire because the math says it's time. |
| 0:06.0 | If you've done the impact audit, you already know where your time is leaking. |
| 0:09.7 | Now, I'm going to show you exactly who to hire to fix it and when to make those hires without blowing the budget. |
| 0:16.2 | I've helped hundreds of home service and trades business owners build teams that scale past the owner. |
| 0:21.2 | And every one of them needed to feel the same five seats in almost the same exact order. |
| 0:26.3 | When you do this right, your business stops depending on your personal effort and starts running |
| 0:30.9 | on structure. By the end of this video, you're going to know exactly one, the five critical |
| 0:35.7 | hires every business needs, two, the order which you should |
| 0:39.5 | hire them in, and three, how to know when you can actually afford them using math, not emotion. |
| 0:45.5 | To start off, these are the five essential roles that need to exist in every single growing |
| 0:51.1 | company from zero to $100 million. You're going to repeat this sequence over and over as you scale. |
| 0:56.9 | Number one, the admin or executive assistant. |
| 1:01.1 | This is your first hire. |
| 1:02.4 | This one buys back your time. |
| 1:04.4 | Their job is very simple. |
| 1:05.7 | Take every single quadrant one activity, low energy, low value task off your plate. If you did the impact |
| 1:12.1 | audit, you already know exactly what this person is going to do. If not, go ahead and watch |
| 1:16.8 | our impact audit and impact quadrant videos. That is going to make writing this role's job |
| 1:21.6 | description that much easier. So this person is going to be taking care of things like emails, |
| 1:27.1 | scheduling, paperwork, |
| 1:28.1 | billing, ordering materials, all the busy work that keeps you away from those high value |
... |
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