Welcome to Manager Tools.

Today's cast, the Effective Manager, has a playbook, Part 1.

The question of this cast answers are, how can I grow my direct leadership skills,

how can I develop my team's crisis response skills, and how can I share my managerial skills

with my team? If you want the answers to these questions and more, keep listening.

Hey folks, this is Mark. It's a privilege to be on Manager Tools again.

And I just want to talk to you for a second about becoming a licensee. We mentioned licensees

in this cast and how important you are to our community and there's enormous benefits.

Maybe one of the unheralded benefits we don't talk about as much as we should

is if you're a licensee, you get access to Roadmap. And Roadmap simply makes the process

of rolling out the Trinity so much easier. All those steps that you kind of have to write down

and keep track of, Roadmap does all of that for you. And not only that, but if you use Roadmap

and you roll out the process and you keep track of things, at the end of the year, and of course,

we're recording this in November, or for November release, and you're coming up on a time when

you're going to get evaluated by your boss. Wouldn't it be great to go into your meets, which says,

hey, I did 84% or 92% of my one-on-ones. And here are some of the comments I got from my directs.

And Roadmap will keep track of your one-on-one stats and your feedback stats as well.

It's an absolutely great tool. The Manager Tools app is free and if you're a licensee,

all you have to do is go into the app, log in, and Roadmap will be available. Use it and let us know

what you think. Today's a very special day. Here at the Manager Tools podcast, we have joining us,

co-founder Mark Horseman. Hey, Mark. Hi, folks. Welcome. It's a privilege to be invited to be a

guest on the show. Right, I'd like having you as a guest on our show. Especially since I've

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