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Change Agents with Andy Stumpf

The Dark Side of Facebook and Mark Zuckerberg (with whistleblower Frances Haugen)

Change Agents with Andy Stumpf

IRONCLAD

Society & Culture

4.9648 Ratings

🗓️ 15 May 2024

⏱️ 68 minutes

🧾️ Download transcript

Summary

Today's guest is Facebook whistleblower, Frances Haugen. Frances Haugen is a specialist in algorithmic product management, having worked on ranking algorithms at Google, Pinterest, Yelp, and Facebook. In 2019, she was recruited to Facebook to be the lead Product Manager on the Civic Misinformation team, which dealt with issues related to democracy and misinformation, and later worked on counter-espionage. She became alarmed over Facebook’s prioritization of profit over safety and security, and finally blew the whistle by providing the Wall Street Journal with a series of alarming internal documents about the company’s practices. The series of articles that resulted are now known as THE FACEBOOK FILES. She has testified in front of the US Congress, UK and EU Parliaments, the French Senate and National Assembly. She recounts the story in her book, The Power of One: How I Found the Strength to Tell the Truth and Why I Blew the Whistle on Facebook SPONSORS: Change Agents is presented by Montana Knife Company. Use CODE "CHANGEAGENTS10" for 10% off your first order at ⁠https://www.montanaknifecompany.com/⁠ MTNTOUGH Go to ⁠https://mtntough.com⁠ and enter code CHANGE to receive 40% OFF - a savings of about $100 your MTNTOUGH+ annual subscription. Four Branches Bourbon Check out their story at ⁠⁠⁠https://www.fourbranches.com⁠⁠⁠ and pick up a bottle of their fine bourbon today. Use the code “IRONCLAD10” to get 10% off. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

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and this was their first foray into Macs.

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getting everyone onto those devices

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0:41.1

One of the things that came out from the Facebook files was about human trafficking.

0:45.3

So you had people, so in a lot of these countries, if you want to find a job,

0:50.7

you're going to find a page on Facebook.

0:53.0

You're not going to find a website because there's not going to be websites in your language. Like as English speakers, we take for granted that a huge fraction of the internet is in English. And for most languages in the world, remember there's four or five thousand languages in the world. There's almost nothing online other than on Facebook. So you're going to go and find a Facebook page that is offering you jobs.

1:12.1

And now you have this problem, which is how are you going to tell if this page is a fraud?

1:17.7

Right. Like one of the challenges that was detailed in the files was Facebook internally knew that

1:25.2

some of these pages were trafficking people, and they were

1:27.7

debating over should they warn people who interacted with them, because that might be the only

1:32.0

way anyone would know as they were looking for a job with this group, that this was actually

1:36.5

a dangerous interaction.

1:39.1

How can I help?

1:40.3

How can I be useful in ending needless suffering?

...

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