4.8 • 985 Ratings
🗓️ 3 July 2025
⏱️ 44 minutes
🧾️ Download transcript
In this episode of the HVAC School podcast, Bryan welcomes back Jim to discuss the groundbreaking SureSwitch contactor technology from Copeland. This isn't just another incremental improvement - it's a complete reimagining of how contactors should work in modern HVAC systems. Jim brings his expertise and even demonstrates the technology with a special cutaway camera setup, giving listeners and viewers an inside look at this innovative solution.
The conversation begins with the evolution of contactors in the HVAC industry, explaining how manufacturers moved backward from heavy-duty two-pole contactors to lighter, more cost-effective one-and-a-half pole designs. While this cost reduction made sense for manufacturers, it often left technicians dealing with more frequent failures and replacements. The SureSwitch represents a leap forward, combining the reliability of traditional heavy-duty contactors with modern electronic intelligence and enhanced protection features.
One of the most compelling aspects of the SureSwitch is its multi-voltage coil capability, supporting 24V, 110V, and 240V applications with a single unit. This flexibility dramatically reduces inventory requirements for contractors and service companies, allowing one contactor to handle residential HVAC, refrigeration cases, ice machines, and pool heaters. The universal application makes it particularly valuable for smaller businesses that need to stock fewer SKUs while maintaining the ability to handle diverse applications.
The technical innovation behind the SureSwitch's longevity is fascinating. Using an optical sensor (described as a "little eye" in the sealed chamber), the contactor monitors for electrical arcing during contact opening and closing. The built-in microprocessor analyzes the 60Hz AC sine wave and times the contact operation to occur at the zero-crossing point, eliminating destructive arcing. This "no-arc zone" operation, combined with latching contacts that prevent chatter during brownout conditions, results in contacts that remain clean and functional even after a million cycles - five times longer than traditional contactors.
Key Topics Covered
· Contactor Evolution and Industry Innovation
o Historical perspective on contactor design changes from heavy-duty to cost-optimized
o Why the HVAC industry needed to innovate forward rather than continue cost-cutting
· Multi-Voltage Flexibility
o Single contactor handles 24V, 110V, and 240V coil applications
o Reduces inventory requirements and simplifies contractor operations
o Applications include residential HVAC, refrigeration, ice machines, and pool heaters
· Arc-Free Contact Technology
o Optical sensor monitoring system for detecting electrical arcing
o Microprocessor-controlled timing to operate at AC sine wave zero-crossing
o Five times longer contact life compared to traditional contactors
· Chatter Elimination and Latching Mechanism
o Internal power supply eliminates dependency on weak control voltage
o Magnetic latching system prevents contact bouncing during brownout conditions
o Protection against undersized control wiring and long wire runs
· Sealed Contact Chamber Design
o 100% sealed contact chamber prevents insect and debris contamination
o Eliminates common failure modes from ants, earwigs, and lizards
o Reduces need for pest control interventions
· Built-in Compressor Protection Features
o Brownout protection with automatic voltage monitoring (184V threshold)
o Random start delay (0-90 seconds) for multiple unit installations
o Short cycle timer protection working independently of thermostat timers
· Installation and Compatibility Considerations
o Compatible mounting holes with standard contactors
o Proper crankcase heater wiring configurations
o Training considerations for technicians adapting to new terminal layout
· Warranty and Business Applications
o 10-year warranty vs. standard 1-year contactor warranties
o Good-better-best selling scenarios for contractor businesses
o Applications in high-end residential and commercial installations
Learn more at the SureSwitch at http://www.hvacrschool.com/SureSwitch.
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0:00.0 | This episode of the HVAC school podcast is brought to you by our partners. |
0:08.0 | Carrier and Carrier.com. |
0:11.0 | Carrier has been a long-term sponsor for the podcast. |
0:14.0 | They've made it possible very early on for us to do what we do, |
0:17.0 | and they are the products that we sell day in and day out, |
0:20.0 | everything from single stage equipment all the way up to the Green Speed Extreme, one of the most efficient |
0:26.1 | products on the market today. Find out more about what Carrier has to offer and about becoming |
0:31.0 | a Carrier dealer by going to Carrier.com. |
0:34.5 | Copeland and the White Rogers SureSwitch, the multi-voltage replacement contactor that works for 24 |
0:42.3 | volt, 120 volt, 208 volt, and 208-volt control applications. |
0:47.3 | The SureSwitch replaces over 100 common contactors thanks to its one plus pole design. |
0:53.3 | It's a sealed contactor that keeps insects, |
0:56.7 | debris, and moisture out, and it lasts a lot longer than your typical contactor, up to about five |
1:02.4 | times longer. And honestly, my opinion, not theirs. I think it'll even be longer than that. |
1:07.1 | It has a few features that protect your compressor. Brownout protection helps protect the compressor from low voltage conditions. |
1:14.6 | And a short cycle timer, delay on brake, prevents undue stress on the compressor from short cycling. |
1:21.8 | Find out more at HVACR school.com slash sure switch. |
1:26.4 | HVACR school.com slash sure switch navak at navak global.com |
1:32.4 | refrigeration technologies and their viper aerosol coil cleaner for condensers and evaporators. |
1:39.5 | If you don't know, the viper aerosol cleaner is a foaming cleaner that you can spray into a coil with its really |
1:46.3 | powerful pin spray. It has a strong degreasing capability in a convenient package. It's safe to use |
1:53.3 | with rinsing or no rinse, so there's zero need to bring a bulky pump sprayer into the house |
... |
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