The Conflict Resolution Wheel
The Look & Sound of Leadership
Essential Communications - Tom Henschel
4.8 • 1.2K Ratings
🗓️ 7 September 2023
⏱️ 25 minutes
🧾️ Download transcript
Summary
A co-founder, at odds with his partner (also his best friend!), reaches out to his coach for help saving the business and the friendship.
The episode introduces The Conflict Resolution Wheel. Download it for free from our Essential Tools bin along with other communication tools like the Feeling Words Grid.
The Wheel is based on a tool in the Couple Communication course, a program to help you understand and connect with your partner better.
The course’s workbook, Talking and Listening Together, is meant for self-study. It’s available for purchase online.
Another book Tom references in this episode is the classic Crucial Conversations.
This episode is in our podcast library in three categories:
Five episodes that will help you continue to develop your conflict resolution skills are:
Creating Safety for Hard Talks
Every month our Essential News email provides links to even more resources. You can sign up here.
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Until next month, from Tom and everyone at The Look & Sound of Leadership, be well! And thanks!
Transcript
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| 0:00.0 | Welcome back to the look and sound of leadership. |
| 0:06.5 | An ongoing series of executive coaching tips designed to help you be perceived in the |
| 0:11.5 | workplace the way you want to be perceived. |
| 0:14.2 | I'm Tom Henshel, your executive coach, and today we're talking about the Conflict Resolution |
| 0:19.3 | Wheel. |
| 0:22.5 | Syed and I hadn't spoken in years. |
| 0:25.1 | I had coached him when he was a young rising star at a Silicon Valley tech giant. |
| 0:30.1 | I had enjoyed my time with Syed. |
| 0:31.9 | I found him to be an interesting thinker. |
| 0:34.0 | He had no modesty about what he didn't know. |
| 0:36.4 | In those days, he was hungry to learn about leading teams and how to manage up. |
| 0:40.7 | Our conversations were fast paced and engaging. |
| 0:43.9 | That was 15 years ago. |
| 0:46.0 | Now he reached out to me with a thoughtful email. |
| 0:48.9 | He brought me up to speed about his life. |
| 0:50.5 | His two boys who had been very young when he and I had worked together were on the brink |
| 0:54.5 | of adulthood. |
| 0:55.8 | His wife had risen to be a leader in her hospital system, and he brought me up to speed about |
| 1:00.4 | his work. |
| 1:01.5 | Syed had stayed at the tech giant, ultimately rising to senior vice president. |
| 1:06.1 | He expressed gratitude for those years. |
| 1:08.8 | He left because he had a dream about creating a startup. |
... |
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