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Corner Office from Marketplace

The co-CEOs trying to disrupt scrubs

Corner Office from Marketplace

Marketplace

News, Business

4.8545 Ratings

🗓️ 5 June 2019

⏱️ 17 minutes

🧾️ Download transcript

Summary

Health care employs more people in the United States than any other industry. About 11% of all all private-sector workers work in health care. Heather Hasson and Trina Spear’s company Figs is out to reinvent and disrupt the uniforms that many of those workers wear: scrubs. We talked with them at Figs’ warehouse in City of Industry, California.

Transcript

Click on a timestamp to play from that location

0:00.0

Hey, everybody, it's Kai.

0:03.5

Thanks for downloading this episode of the Corner Office podcast.

0:06.6

For the next month or so, there is going to be a come thread with the interview you'll hear on this podcast.

0:11.9

We're going to be looking at three different companies that all sell apparel, clothing that people wear.

0:16.9

Beyond that, though, the stuff they sell and the ways they sell it are pretty different.

0:38.5

My guests today are... Heather Hassan, co-founder and co-CEO of Figgs. And? Trina Speer, co-CEO and co-founder of Figgs. Two people, same job title, one company, a medical apparel company called Figgs. Where are we going? So you are about to enter, Trina, our warehouse.

0:42.5

We're about 30 miles east of Marketplace World Headquarters in downtown Los Angeles,

0:47.2

the city of industry, California, a place that lives up to its name with blocks and blocks of corporate offices and warehouse buildings inside one of them. Heather and Trina lead me

0:51.7

through big metal doors at the back of a smallish office space.

0:55.9

Notice, not an exit.

0:57.9

Here we go.

0:58.3

Oh, yeah, that's a warehouse.

0:59.7

There's a lot of shelf space in here.

1:01.8

Holy cow.

1:03.2

The place is huge, and cardboard boxes with figs logos printed on the side are stacked on

1:07.7

shelves reaching up almost to this ceiling.

1:10.6

Medical garments, like scrubs,

1:12.5

are, give or take a $10 billion industry in this country. And this company, Figgs, has a small

1:18.7

but growing slice of it. It's direct consumer, which means the stuff coming through this warehouse

1:23.8

is going directly to the nurses and doctors who ordered them instead of going

1:27.7

to a retailer first. Same model, by the way, as much of other companies you've been hearing about

1:31.7

these days, Warby Parker's one of them, Casper Mattress, Dollar Shave Club as well. So I started by asking

...

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