The case for good jobs — and why they're good for business too | Zeynep Ton

TED Business

TED

Business, Modupe Akinola, Ted Business Podcast, Business Leadership Podcast, Ted Talks Business, Ted Modupe, Ted Talks

4 • 1.2K Ratings

🗓️ 7 October 2024

⏱️ 17 minutes

🔗️ Recording | iTunes | RSS

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Summary

Many of the jobs that keep the world running — like cleaning bathrooms, picking up trash, caring for the elderly — pay so poorly that workers can barely make ends meet. Nonprofit leader Zeynep Ton is intent on changing that, showing why everyone wins when companies pay their people livable wages and offer opportunities for growth. After the talk, Modupe digs into why money shouldn’t be spent solely on recruiting, training and hiring new talent — but also investing in existing employees.

Transcript

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0:00.0	Ted Audio Collective.
0:05.0	Here in New York City, after the worst of the COVID-19 pandemic,
0:11.0	there was a renewed appreciation and recognition for the labor done by the
0:15.8	thousands of essential workers keeping the city afloat.
0:19.8	And then the city opened back up and the vaccines came and New Yorkers stopped hiding in their
0:26.5	apartments and many resumed their regular programming grabbing coffee popping
0:32.4	into a grocery store, going to one of a million Duane Reed's, and with
0:37.5	that hustle and bustle came the return of a creeping impatience directed at the people everyone had just been thinking.
0:47.0	I've noticed it in myself.
0:49.0	Recently, I was in a drugstore on a sweltering hot day.
0:53.2	The popsicles were locked up.
0:55.2	And the store was understaffed, and the employees were overworked.
0:59.9	I felt frustrated.
1:02.4	Why did it seem like this place invested more? I felt frustrated.
1:02.5	Why did it seem like this place invested more of its resources
1:06.6	into locks to reduce popsicle theft
1:09.7	than it did making sure the employees of this place had adequate support to be able to do their jobs.
1:16.4	Then I got a grip.
1:18.2	This was a systems problem and it's happening all over the place.
1:26.0	I'm Madupak-Anola.
1:28.0	This is Ted Business from the Ted Audio Collective.
1:31.0	Our speaker today is Zaynepton, a professor at MIT Sloan School of Management
	...

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