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How to Lend Money to Strangers

The cards are alright... for now, with Liz Ruddick (FICO)

How to Lend Money to Strangers

Brendan le Grange

Business, Careers, Fintech, Management, Lending, Credit, Banking

4.943 Ratings

🗓️ 21 April 2022

⏱️ 28 minutes

🧾️ Download transcript

Summary

Liz Ruddick is the author of the UK Cards Report, FICO’s go-to resources for anyone working in the UK card industry. This means Liz is perfectly placed to put the latest card trends in perspective, and it’s another case of ‘it could be worse’.

The cost of living is rising around the world, so things may yet turn bad, but for now, consumers are spending relatively well and reigning in their balances. But… “lenders will need to be vigilant to any further increases in missed payments in the coming months and ensure that they are offering support to customers where it’s needed”.

Join us to find out more about these trends – and now covering the US and Canadian markets, too.

You can find Liz Ruddick on LinkedIn and her report on the UK card market in more detail at https://www.fico.com/blogs/uk-cards-trends-good-performance-despite-rising-living-costs

While you can of course learn more about FICO and their product/ services by visiting their home page at https://www.fico.com/

You can learn more about myself, Brendan le Grange, on my LinkedIn page (feel free to connect), while you can find my action-adventure novels on Amazon, some versions even for free.

If you have any feedback, questions, or if you would like to participate in the show, please feel free to reach out to me via the contact page on this site.

Keep well,

Brendan


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Transcript

Click on a timestamp to play from that location

0:00.0

so car balances and spend they have decreased since December. The spend on credit cards and

0:05.2

Ganyway was £669, though it a 12% drop after keeping during Christmas. But again if I look to

0:12.7

12 months previously it's also 17% higher than it was in Ganyway 25. So the confidence I've been

0:18.8

talking about in my market reports the last few months it's still there we're still seeing it

0:23.2

in the customer's spend, the spend continues to increase and since the third lockdown we've

0:27.8

definitely seen strong growth. We've seen some of the peaks and talks in the US with Canadian spend

0:32.4

plans as well. I assume it's fair to say that these are not the best of times for consumers.

0:43.6

Fuel prices are rising at rates more recently associated with new COVID cases.

0:49.0

Inflation is a global problem likely to be fought with rising interest rates and there are many

0:54.6

consumers who really needed that V-shape pandemic recovery we were once promised. Welcome to

1:00.9

How to Lin-Manita's Drangers with Brendan Lagrange. When looking forward we might allow ourselves to

1:06.8

be distracted by the shiny and new and innovator but when we want to know how consumers are doing

1:12.4

today it's worth remembering that there are still more than 60 million credit cards in the UK

1:17.5

and that those represent a significant pool of data. It's a pool of data that few can tap with

1:23.0

as much nuance as FICA who systems provide the infrastructure or many of the largest card

1:28.8

issues. So in this episode I speak to Liz Radek, principal consultant within the credit life cycle

1:34.5

practice of FICA advises and author of the UK Cards Trends report which for January 22 at least

1:41.6

still showed strong financial management by consumers but perhaps shadowed by affordability

1:47.0

concerns as fuel and other costs rise.

2:02.9

Hi, so Liz Radek, welcome to the show. I'm so happy to be speaking to you. When I first landed

2:09.2

in the UK or now three years ago one of the first things I was introduced to was your card

2:15.3

strings report and for me it immediately became a useful benchmark. So yeah it's a pleasure to have

...

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