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Masters of Scale

The Big Pivot w/Slack's Stewart Butterfield

Masters of Scale

WaitWhat

Startups, Business, Mindset, Management, Bob Safian, Entrepreneurship, Diversity & Inclusion, Reid Hoffman, Jeff Berman

4.64.4K Ratings

🗓️ 26 July 2019

⏱️ 41 minutes

🧾️ Download transcript

Summary

In your company’s darkest moment, remember: You CAN pivot from failure to success. But only if you slash and burn everything that isn’t working. Slack’s co-founder and CEO, Stewart Butterfield, has twice navigated this kind of Big Pivot. He launched two different game companies, which both (surprise!) turned into game-changing communications platforms: Flickr and Slack. Hear the thinking behind making a hard left turn —and bringing your team along with you.

Read a transcript of this interview at: https://mastersofscale.com/stewart-butterfield-the-big-pivot/

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Transcript

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0:00.0

Hi, it's Bob Safian. You've been hearing me as the host of rapid response in this feed for a few years now,

0:07.8

with short newsy interviews alongside the deeper dives of Masters of Scale. Well, I'm excited to share that rapid response is expanding into its own feed.

0:17.0

We'll be putting out shows twice a week, focusing on the urgent issues that business leaders are dealing with in real time.

0:24.8

So search for rapid response in your podcast player

0:28.0

and subscribe to make sure you get all our episodes.

0:31.2

I'll see you on the other side. It's 2002, dark days in Silicon Valley.

0:46.7

The dot-com bubble had burst.

0:49.1

Tech investors were quiet.

0:51.0

Almost nothing of note was launching online.

0:54.0

And then out of nowhere came an experimental video game called Game Never Ending.

1:00.0

A role-playing game that was all about social interaction. You work with other players online to create a world. You build buildings, houses, and other objects.

1:10.0

For the gaming nerds out there, it was kind of a precursor to Minecraft.

1:17.0

You could pool your resources with friends to build structures, invent new objects, and reach higher levels together.

1:25.8

Your objective, just keep building.

1:30.7

You gotta keep going

1:35.4

keep going

1:36.4

Keep going

1:38.6

There was no way to win this game It's no way to win

1:40.8

Hence the title game never-ending but a goal that the most hardcore fans aspire to

1:46.2

was to build the final item of the game a game never ending so meta.

1:51.6

That is so meta.

1:54.0

It was an offbeat self-war game that didn't take itself too seriously.

...

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