Welcome back to Exchange's Deep Dive, the Battle for Our Screens. In the first episode we talked about the rise in streaming and how movie theaters are adapting to this new world of at-home entertainment.

In this episode, we're going to look at how work has changed.

Many of us have been hopping on Zoom meetings with colleagues, but the digital ship goes much

further and deeper than that.

And there are a couple of new tools and platforms that are poised to change how we work forever.

We'll hear from Heather Bellini of our research division,

Bark Orr Jente, our firm's co-cio or chief information officer,

and Ryan Nolan who works in our investment banking division.

Then we'll wrap up with a client interview from Renee James, CEO of Ampere Computing, a semiconductor startup, to hear about

her vision for the modern workforce.

First up we have Heather Bellini and Heath Terry from our research division.

They'll provide some data behind how we work and how productivity has changed since the

pandemic began.

So Heather, before we dive in, what are some of the headline numbers of a few of the key stats that you're watching related to workplace technology?

So we're looking at 1.25 billion knowledge workers today. That is the starting point for everything that we're focused on.

We're looking at where people are in the S-curve in terms of penetration of different technology trends.

So one of the biggest trends, Heath, would be related to public cloud penetration.

10% penetration as we exited 2019. Our CIO surveys would

suggest that will be over 40% when we look three years out. We've had companies

like Zoom go from adding 30,000 customers roughly in 2019 to

already adding over 150,000 customers in the first quarter of 2020.

So you've seen these massive accelerations and we expect to see in things like Public

...