meta_pixel
Tapesearch Logo
Log in
Lenny's Podcast: Product | Growth | Career

The art and wisdom of changing teams | Heidi Helfand (author of Dynamic Reteaming)

Lenny's Podcast: Product | Growth | Career

Lenny Rachitsky

Technology, Business, Entrepreneurship

51.5K Ratings

🗓️ 18 January 2024

⏱️ 70 minutes

🧾️ Download transcript

Summary

Heidi Helfand is the author of Dynamic Reteaming, which outlines practical strategies for orchestrating successful team and company org changes. Her work is informed by more than 20 years in the tech industry at notable companies like AppFolio, Procore, and Expertcity/GoToMeeting. Today, she dedicates her efforts to sharing her knowledge through workshops, comprehensive courses, and consultative services, helping organizations navigate and optimize their team structures. In this episode, we discuss:

• The importance of reteaming and reorging

• The benefits of embracing reteaming

• The five patterns of reteaming: one by one, grow and split, merging, isolation, and switching

• Examples of successful reteaming

• Why stable teams are not always ideal

• How change can lead to great career opportunities

• The RIDE framework for decision-making

• Advice on how to set up isolated teams for success

• The anti-patterns of reteaming and the challenges that can arise

• Tactical tips for becoming a better listener

Brought to you by:

Productroadmap.ai—AI to connect your roadmaps to revenue

Hex—Helping teams ask and answer data questions by working together

Ahrefs—Improve your website’s SEO for free

Find the full transcript at: https://www.lennyspodcast.com/the-art-and-wisdom-of-changing-teams-heidi-helfand-author-of-dynamic-reteaming/

Where to find Heidi Helfand:

• X: https://twitter.com/heidihelfand

• LinkedIn: https://www.linkedin.com/in/heidihelfand/

• Website: https://www.heidihelfand.com/

Where to find Lenny:

• Newsletter: https://www.lennysnewsletter.com

• X: https://twitter.com/lennysan

• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

In this episode, we cover:

(00:00) Heidi’s background

(03:40) How Heidi got involved with reteaming and reorgs

(07:37) Advice for people dealing with reorgs

(11:56) The benefits of change and the RIDE framework

(17:11) The five patterns of reteaming

(20:00) The power of isolation

(27:38) Advice on how to be successful by isolating small teams

(33:27) Supporting and protecting internal startups

(34:33) The one-by-one pattern

(36:44) The grow and split pattern

(39:20) The merging pattern

(42:14) The switching pattern

(50:18) Anti-patterns of reteaming

(52:49) Embracing change and growth

(58:48) How to become a better listener

(01:01:28) Lightning round

Referenced:

Dynamic Reteaming: The Art and Wisdom of Changing Teams: https://www.amazon.com/Dynamic-Reteaming-Wisdom-Changing-Teams/dp/1492061298

• O’Reilly: https://www.oreilly.com/

• Procore Technologies: https://www.procore.com/

• Kristian Lindwall on LinkedIn: https://www.linkedin.com/in/kristianlindwall/

• Chris Smith on LinkedIn: https://www.linkedin.com/in/chrissmithagile

Transitions: Making Sense of Life’s Changes: https://www.amazon.com/Transitions-Making-Changes-Revised-Anniversary/dp/073820904X

• Pat Wadors on LinkedIn: https://www.linkedin.com/in/patwadors/

The Four Steps to the Epiphany: Successful Strategies for Products That Win: https://www.amazon.com/Four-Steps-Epiphany-Successful-Strategies/dp/1119690358

• GoToMyPC: https://get.gotomypc.com/

Teamwork: https://www.amazon.com/Teamwork-Right-Wrong-Interpersonal-Communication/dp/0803932901

• AppFolio: https://www.appfolio.com/

• SecureDocs: https://www.securedocs.com/

• Citrix: https://www.citrix.com/

The Culture Code: The Secrets of Highly Successful Groups: https://www.amazon.com/Culture-Code-Secrets-Highly-Successful/dp/0804176981

• Tuckman’s stages of group development: https://en.wikipedia.org/wiki/Tuckman%27s_stages_of_group_development

• Rich Sheridan on LinkedIn: https://www.linkedin.com/in/menloprez/

• Menlo Innovations: https://menloinnovations.com/

Drive: The Surprising Truth About What Motivates Us: https://www.amazon.com/Drive-Surprising-Truth-About-Motivates/dp/1594484805

Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results: https://www.amazon.com/Toyota-Kata-Managing-Improvement-Adaptiveness/dp/0071635238

• Paulo Freire: https://en.wikipedia.org/wiki/Paulo_Freire

• Jon Walker on LinkedIn: https://www.linkedin.com/in/jwalker/

Managing Corporate Lifecycles: https://www.amazon.com/Managing-Corporate-Lifecycles-Ichak-Adizes/dp/9381860548

• The Adizes Institute: https://www.adizes.com/

• John Cutler on Lenny’s Podcast: https://www.lennyspodcast.com/what-differentiates-the-highest-performing-product-teams-john-cutler-amplitude-the-beautiful-mes/

• Co-Active Training Institute: https://coactive.com/

Co-Active Coaching: The proven framework for transformative conversations at work and in life: https://www.amazon.com/Co-Active-Coaching-Fourth-transformative-conversations/dp/1473674980

Creating Intelligent Teams: https://www.amazon.com/Creating-Intelligent-teams-Anne-R%C3%B8d/dp/186922583X

The Surprising Power of Liberating Structures: Simple Rules to Unleash a Culture of Innovation: https://www.amazon.com/Surprising-Power-Liberating-Structures-Innovation/dp/0615975305

Facilitator’s Guide to Participatory Decision-Making: https://www.amazon.com/Facilitators-Participatory-Decision-Making-Jossey-bass-Management/dp/1118404955

The Bear on Hulu: https://www.hulu.com/series/the-bear-05eb6a8e-90ed-4947-8c0b-e6536cbddd5f

Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email [email protected].

Lenny may be an investor in the companies discussed.



Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

Transcript

Click on a timestamp to play from that location

0:00.0

Redeaming is hard, reorges are hard.

0:03.7

You can't lump them all into one thing with, you know,

0:06.5

oh, it's all great all the time.

0:08.1

No, it's not.

0:10.2

If we could just build the software, deliver to the customer, get the product market fit.

0:14.6

Hey, have we delighted them or not? If only, it could be that easy. No, we have the people here,

0:20.1

so let's focus there too.

0:27.0

Today my guest is Heidi Helpham. After two decades in the tech industry,

0:29.0

Heidi became fascinated with how teams are organized,

0:32.0

how org structures change, and how to set

0:35.1

teams up for success through that change. She now teaches workshops and runs

0:39.5

courses and consult on how to effectively reorganize your teams and in her book,

0:44.0

dynamic re-organize your teams. And in her book, Dynamic Reteming, Heidi delves deep into why change is actually good for your

0:49.1

teams, why you're better off not having super stable teams, how to effectively execute reorgs, and

0:55.2

through that how to reduce attrition, stagnation, and knowledge silos.

0:59.3

In our conversation, Heidi shares the five types of retheming anti-patterns to avoid when making

1:05.2

orch changes. What sort of team structure is most conducive to creating totally

1:09.4

new products? Why being transparent about your re-ororg plans is definitely worth considering.

1:15.0

Also, how Heidi became such a great listener with a lot of really interesting insights and advice there.

1:20.0

And so much more, huge thank you to John Cutler for introducing me to Heidi.

1:24.3

With that, I bring you Heidi Halfand, after a short word from our sponsors.

1:29.5

This episode is brought to you by Product Roadmap.

...

Please login to see the full transcript.

Disclaimer: The podcast and artwork embedded on this page are from Lenny Rachitsky, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Lenny Rachitsky and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2025.