meta_pixel
Tapesearch Logo
Log in
Choiceology with Katy Milkman

The Algorithm Advantage

Choiceology with Katy Milkman

Charles Schwab

Investing, Social Sciences, Behavioral Economics, Science, Society & Culture, Decision Making, Charles Schwab, Dan Heath, Business, Katy Milkman

4.71.5K Ratings

🗓️ 23 March 2026

⏱️ 36 minutes

🧾️ Download transcript

Summary

Explore the high-stakes friction between human intuition and algorithmic guidance.

Transcript

Click on a timestamp to play from that location

0:00.0

Okay, what am I supposed to make with this?

0:11.0

Imagine you're cooking dinner on a Thursday night.

0:15.0

You open your fridge and you see a random collection of groceries.

0:19.0

Butter, ketchup, a bag of shredded cheddar cheese,

0:23.2

a jar of salsa and some chicken. So you text your foodie friend, asking for ideas about what

0:29.8

to do with the ingredients you have on hand. While you wait, you also type a list of your

0:35.4

refrigerator's limited offerings into chat GPT to see what it

0:39.0

recommends. Which cooking advice are you more likely to follow? And why? Honestly, probably chat GPT,

0:46.8

because it gives you something concrete right away. I think I trust my friend. She knows what I like and

0:52.8

is a good cook. I don't know. I wouldn't ask a friend.

0:55.7

A foodie friend over ChatGBTGT because I trust the authenticity of a foodie friend's advice.

1:03.3

I think I would ask ChatGPT. I find their recipe suggestions are usually pretty good.

1:08.4

I guess the algorithm because it's faster and, you know, at that point, I just want dinner on the table.

1:14.6

Today, we'll dig into what happens when people face choices between trusting another person's expertise versus the advice produced by a computer.

1:23.6

We'll look at why it matters in the kitchen, at the hospital, and on the basketball court.

1:43.1

I'm Dr. Katie Milkman, and this is Choiceology, an original podcast from Charles Schwab.

1:49.1

It's a show about the psychology and economics behind our decisions.

1:53.2

We bring you true and surprising stories about high-stakes choices,

1:57.0

and then we examine how these stories connect to the latest research in behavioral science.

2:01.7

We do it all to help you make better judgments and avoid costly mistakes.

2:21.6

The Boston Celtics are iconic.

2:27.3

They have won a very significant percentage of all the NBA championships in history over the 80-year history or so of the NBA.

...

Please login to see the full transcript.

Disclaimer: The podcast and artwork embedded on this page are from Charles Schwab, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Charles Schwab and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2026.