The AI agents in your wallet, with Mastercard CEO Michael Miebach
Masters of Scale
WaitWhat
4.6 • 4.4K Ratings
🗓️ 13 January 2026
⏱️ 29 minutes
🧾️ Download transcript
Summary
What did the latest holiday shopping season reveal about consumer confidence as the year begins? Mastercard CEO Michael Miebach joins Rapid Response to unpack the signals he’s seeing across global spending — from shifting consumer sentiment to AI’s growing role in financial security. Miebach also explores how credit cards fit into a future shaped by crypto, digital wallets, and agent-driven commerce, and what it will take for businesses to stay competitive amid continued market disruption.
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Transcript
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| 1:32.3 | We were all there cheering and said, this is a good thing. |
| 1:35.2 | It's a discontinuity, and we're looking for discontinuities to provide more value in a |
| 1:40.1 | fast-changing world. |
| 1:41.0 | What we cannot do is look in a rear-view mirror and say, |
| 1:44.8 | hey, you know, what we have works, and it does. |
| 1:47.8 | But I think there are many more choices coming. |
| 1:49.7 | So constructive, competitive paranoia, I think, is the mindset we need to have. |
| 1:54.6 | And I think what is at stake is also an opportunity for us. |
| 2:02.9 | That's Michael Maybach, CEO of MasterCard, |
| 2:06.4 | the global credit card and payments juggernaut. |
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