The 4 Profit Leaks In Your Business & How To Stop Them
The Kelly Roach Show
Kelly Roach
4.9 • 964 Ratings
🗓️ 22 November 2022
⏱️ 12 minutes
🧾️ Download transcript
Summary
Entrepreneur's time is very limited, and much of the focus on running a business is spent on finding and serving customers. Unfortunately, a common mistake I see with business owners is not recognizing profit leaks, which can have a big impact on your bottom line. In today's episode I am sharing with you the four biggest areas for profit leaks and how with a little time, focus, and energy, you can stop the leaks and add more revenue into your bottom line.
Also in this episode:
- Keeping a relationship with your past customers
- Having a product or service to offer as a upsell to your customers
- Why your customers need to see the value of continuing your working relationship
- Having a retention recapture and reselling strategy for your customers
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Heather Chauvin is a TEDx Speaker, Author of Dying To Be A Good Mother, and host of a highly loved Podcast, "Emotionally Uncomfortable," with over 6 million downloads. As a leadership coach, Heather helps successful but stressed-out women become the best version of themselves.
Transcript
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| 0:00.0 | Welcome to the Kelly Roach Show, the place for no fluff easy to implement 20 minute or |
| 0:10.8 | less business and leadership lessons to help you build sustainable business that scales. |
| 0:17.6 | Lead with integrity and create a lasting legacy. |
| 0:21.6 | I'm Kelly Roach, former NFL cheerleader and Fortune 500 executive turned 8 for your |
| 0:26.6 | entrepreneur. |
| 0:27.6 | Let's get started. |
| 0:29.6 | All right, welcome back everybody. |
| 0:31.6 | Today we're going to talk about the four biggest profit leaks that are probably impacting |
| 0:36.3 | your bottom line big time and how you can increase your income right away by addressing |
| 0:40.9 | these things in your business. |
| 0:43.0 | So when you start your business as a new entrepreneur, almost all of your time and energy is focused |
| 0:48.8 | and rightfully so on getting customers. |
| 0:52.7 | Then you get some customers and you split your focus between getting customers and serving |
| 0:56.8 | customers and what most people forget to do is once you get customers and once you |
| 1:02.6 | are serving customers, there are really important concentrated efforts that have to happen |
| 1:08.6 | inside that relationship in order to keep your business sustainable and profitable. |
| 1:14.2 | And these are the areas that I find over and over again are the areas where most business |
| 1:18.5 | owners are absolutely losing massive amounts of income and these are things that you can |
| 1:23.6 | impact in your business right away just by putting a little bit of time, energy and focus |
| 1:29.0 | in these areas. |
| 1:30.4 | So I'm going to talk about the four big ones. |
| 1:32.9 | Number one are your inactive customers. |
... |
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