4.6 • 1.3K Ratings
🗓️ 22 June 2024
⏱️ 16 minutes
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0:00.0 | All right, so we have a little treat for you. |
0:01.4 | So this is a coaching call from the Agency Owners Association. |
0:06.0 | This is a group that Neil and I have for agency owners to help you grow faster. |
0:10.1 | So if you're an agency space, you a services business this is applicable to you. |
0:14.0 | It's a little preview of a call. |
0:15.0 | It's probably 10-15 minutes or so and you get a sense for what it looks like to be in the group. |
0:19.5 | If you want to learn more about the group, you can go to marketing school. |
0:22.0 | I.O. slash agency. Again can go to marketing school that I.O slash agency again |
0:23.7 | it's marketing school that I. Oh, I hope you enjoy the episode my question is the |
0:28.4 | following where is the balance between quality and skill every massive brand is known for its flaws, |
0:33.5 | from Comcast to GoDaddy, to AT&T, |
0:35.4 | to Dalpy Engine, and the lead goes on. |
0:37.5 | How do you balance out the scale chart and poor feedback |
0:39.9 | slash retractors by unhappy clients, online trolls, |
0:43.4 | course users or webinar attendees. |
0:45.7 | For example, how do you make sure |
0:47.0 | that the negative wave of feedback |
0:48.4 | is introducing the brand affinity instead |
0:50.0 | of accelerating into 10X? |
0:51.4 | Yes, see, you're always gonna get some sort of negative, of 10X. Yes, you're always going to get some sort of negative, |
0:54.0 | assuming you're growing. |
0:55.4 | You know, if I had a call with someone today |
... |
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