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The Burt Show. The Bertio. Why would people time and time again go back to a restaurant that is

almost guaranteeing that they are going to get their orders wrong 40% of the time.

This restaurant gets orders wrong nearly 40% of the time.

So much so that it's been named the restaurant of mistaken orders and yet the establishment boasts a 99% customer satisfaction rate

That's because all of the servers are living with dementia and mistakes here aren't just forgiven. They're considered a feature of

the restaurant. The Japanese business was created as a way to change perceptions

about aging and progressive cognitive impairment. Its founder, Shiro Oguni, says that he originally had the idea while visiting a nursing

facility for lunch. He'd ordered a burger, but he instead received a dumpling and he considered

sending it back. But he ultimately figured that the mistake was harmless and seeing the range of abilities of the people around him

...