Hello and welcome to Radical Cander, a podcast from Panoply and Gretchen Rubin's Onward Project about how not to hate the boss you have or be the boss you hate.

I'm Kim Scott, co-founder of Cander, Inc. and author of Radical Cander. Be a kick-ass

boss without losing your humanity. And I'm Russ Larraway, also co-founder of Cander, Inc. and

career-long operational manager across the Marines, Google, and Twitter. So in this episode, we're

going to talk about why telling people what to do just doesn't work.

And we're going to tell some stories about times when both Russ and I have really screwed this one up.

Because it's tempting.

You become a boss and you think you're supposed to tell people what to do, right?

We're also going to talk about how to achieve results collaboratively, and we're

going to give you some practical tips, the candor checklist, for achieving the results that

everyone can be proud of. All right, Ross, let's jump into it. All right, let's do it. So, Kim,

I think one of the most common mistakes that new bosses make especially, but I think even old bosses make this mistake.

Even old crumaggently bosses like you and me.

Old craggly bosses.

They all, all of them, the young ones, the middle-aged ones, the super old ones.

The ancient ones.

Probably even a couple dead ones.

That the ancient Mariner made this mistake.

There's zero doubt.

The mistake that they make, that's a lot of prelude for a really simple mistake, is that they believe that their job is to tell people what to do. And as my seven-year-old twins told me last night when I told them to eat their broccoli, mom, telling people what to do

doesn't work. Yeah, and actually, I don't blame them. I think, um, broccoli is delicious.

It's disgusting. It's yucky. Broccoli is yucky. It tastes yucky to you. I am with Battle and

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