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The Boostly Podcast

Tech Solutions: Efficiently Handling 350 Units Across Six Markets

The Boostly Podcast

Mark Simpson

Marketing, Entrepreneurship, Business

51.4K Ratings

🗓️ 29 January 2024

⏱️ 22 minutes

🧾️ Download transcript

Summary

Welcome to Boostly Podcast Episode 703. On this episode of the Boostly Podcast, Liam talks with special guest Jason Lopez, the Senior Director of Business Development at Jurny, an AI-powered property management software for short-term and vacation rentals. They discuss the use and impact of AI within the world of hospitality, looking at how Jurny was born out of a need for improved technology in property management. Jason highlights how AI quickens response times, increases efficiency, and can assist hosts in their day-to-day tasks. He also touches on the importance of staying on top of tech trends, marketing your direct booking site, and his own experiences transitioning from a service-led business to a product-led business. www.jurny.com • https://Boostly.co.uk • https://Boostly.co.uk/5steps • https://instagram.com/boostlyuk • https://Boostly.co.uk/guidebook • https://Boostly.co.uk/website • https://Boostly.co.uk/podcast Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

Click on a timestamp to play from that location

0:00.0

Welcome back to the Boostie podcast. This is the podcast that gives host the tools, the tactics, the training and most importantly the confidence so you can go out there and get yourself some direct bookings.

0:09.0

I'm Liam Carolin and Mark Simpson's co-host and this is the Spotlight series on the Bootley

0:14.0

Podcast which really dives into services businesses people that you need to know

0:18.1

about as a hospitality owner. Today we're talking about AI we're talking about AI, we're talking about hospitality and we're talking about

0:25.7

our very special guests company called Journey.

0:29.2

So we've got Jason Lopez, he's the senior director and business development at our journey, and you can go and check them out at journey.com.

0:36.8

I'm going to let him introduce the business and let you know all the cool stuff that they do,

0:42.3

but this is all going to be one that you want to stick around for and I'm excited to dive into this because AI is one of the hot topics in hospitality at the moment and in the world. So welcome along Jason. Thank you for

0:54.3

joining me. Thank you, Liam. Happy to be here. Thanks so much for having me on.

0:57.7

So Jason, for those who haven't heard of journey, do you mind given an elevator pitch as to who you guys are and what problem you solve?

1:06.4

Yeah, absolutely. So Journey is the first AI powered property management software in the space for short-term rentals and vacation rentals.

1:16.3

So we were born actually as a management company ourselves six or seven years ago, like through a lot of heartache with some of the

1:25.8

tech in the space. We originally started out managing luxury villas, our

1:30.0

founder, Lou Gutt, managing luxury villas in LA,

1:33.6

spun that off into a management company

1:35.5

right around the same time as Lyrrhic and Sonder

1:37.9

and those companies.

1:39.4

Gruits without 350 units under management

1:42.1

and six different markets across the US and one of the biggest barriers to

1:45.7

Entry and the biggest barriers to scale was technology.

1:49.8

So that's really kind of how journey.

1:52.0

That's the journey on journey began.

...

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