Susie Cakes From Rejection to 26 Locations: Scaling A Business, Managing Teams, and Growing an Audience Without a Budget
Dear FoundHer...Real Founder Stories for Women Small Business Owners
Lindsay Pinchuk
4.9 • 1.1K Ratings
🗓️ 30 March 2026
⏱️ 46 minutes
🧾️ Download transcript
Summary
Before you dive in, grab your free spot at my SWEEP Workshop on April 9th, the marketing framework that makes everything you're about to hear actionable for your own business. REGISTER HERE
What do you do when every bank says no, the SBA tells you baking is "just a hobby," and you still believe in your idea with every fiber of your being? If you're Susie Sarich, you print out your business plan, hand it to anyone who will listen, and you build one of California's most beloved bakery brands anyway.
This is one of the most inspiring real founder stories we've ever shared on Dear FoundHer, and it is packed with lessons that every woman startup founder needs to hear.
Susie Sarich is the founder and CEO of Susie Cakes, a now-iconic bakery brand with 26 locations across California and Texas and a thriving nationwide shipping business. But before the empire, there was a woman with a dream, her grandmother's recipe cards, and a fierce belief that the West Coast was missing something: simple, from-scratch, Midwest-style baking made with love.
In this episode, Susie and Lindsay dig into the real story behind the brand, the scrappy early days, the grassroots publicity strategy that got the word out before social media even existed, and the hard lessons that come with managing rapid growth across dozens of locations.
In this episode, you'll hear:
- How Susie identified a gap in the market and built her company messaging around a mission that has never wavered, connecting through celebration
- The rejection she faced from banks and the SBA, and how she funded her first location anyway through friends, family, and sheer persistence
- Her early publicity strategy, including passing out cupcakes in traffic on San Vicente Boulevard and catering events for free to get her product into the right hands
- How she grew an audience and built a loyal customer base long before Instagram existed, and what that teaches us about founder visibility today
- The real scaling challenges of going from one location to 26, including how she seeds every new location with experienced team members to protect the brand
- Her approach to managing teams across multiple states while staying true to the values and culture she built from day one
- Why getting press matters, and how celebrity word of mouth and old-school media became her most powerful growth tools
- How she finally embraced her own founder visibility and what her marketing team had to convince her to do
- The nationwide shipping business she resisted for years, and why COVID changed everything
- What it means to build a legacy brand rooted in the women who came before you
This episode is for every woman startup founder who has been told no, who is figuring out how to scale without losing her soul, and who believes that the best marketing isn't about budget, it's about showing up and serving your community.
Susie's story proves that when your mission is real, your product is good, and your values are non-negotiable, the growth will come. It just takes grit, patience, and a really good cupcake.
Connect with Susie Cakes:
- Instagram: @susiecakes
- Website: susiecakes.com
Everything you just heard in this episode? It's SWEEP in action. Join me on April 9th for a free live SWEEP Workshop where I'll teach you the exact framework that makes marketing simple, consistent, and effective for women business owners just like you. Register for free, and I'll see you there.
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This episode originally ran on December 6, 2022.
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Transcript
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| 0:00.0 | Hi everyone. Welcome back to Dear Fountain or if you're new here, welcome. I'm Lindsay Pinchuk, |
| 0:06.5 | your host. And before we dive into today's episode, I want to take a moment to talk about something |
| 0:11.4 | that I think is going to stop you in your tracks. All this week, I'm replaying some of my |
| 0:16.5 | favorite episodes here on Dear Fountain from the last 325 plus episodes, conversations with some |
| 0:23.5 | of the most incredible female founders out there. And as I was pulling these episodes together, |
| 0:28.9 | I was struck by something that I want you to really hear. Some of the biggest, most successful |
| 0:35.1 | female founded brands you know and love? They didn't build their |
| 0:39.1 | businesses with massive marketing budgets, fancy agencies, or viral moments. They built them with |
| 0:44.9 | simple, intentional, community-driven marketing strategies. The exact same strategies that I've |
| 0:51.3 | been teaching for years here at Dear Fountain on our social media, |
| 0:55.9 | here on the podcast, in our newsletter, The Founder files, inside our networking community, |
| 1:01.3 | the forum, and of course, during my year-long mastermind and mentorship, marketing made |
| 1:05.9 | simple for small business. The framework that I use is called sweep and sweep stands for social media, |
| 1:13.6 | website, email events, partnerships and publicity. It's the system I used to build my first |
| 1:19.2 | company from $500 into a seven-figure brand reaching three million people every month. And it's |
| 1:24.6 | the same system that you're going to hear all of these founders talk about |
| 1:27.9 | whether they knew it had a name or not. Because here's what I want you to take away from this week |
| 1:33.9 | more than anything else. If they can do it, so can you. It doesn't matter if you're just getting |
| 1:40.4 | started, if you're rebuilding, or if you've been at this for years and still feel like |
| 1:46.0 | your marketing isn't working. You are not behind. You are not too old. And this is absolutely not |
| 1:52.4 | too complicated for you. That is why I'm hosting a free live sweep workshop on April 9th, |
| 1:59.4 | because I want to sit down with you, break the framework down |
... |
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