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Scouting for Growth

Susanne Chishti: The State of FinTech

Scouting for Growth

Sabine VanderLinden

Business:entrepreneurship, Business, Entrepreneurship, Technology

4.835 Ratings

🗓️ 1 June 2022

⏱️ 37 minutes

🧾️ Download transcript

Summary

There will soon be no finance without FinTech — only those who adapt and those who disappear. In this episode of Scouting for Growth, Sabine VanderLinden speaks with Susanne Chishti, one of the most influential figures in global FinTech, about why the sector has moved from disruption narrative to structural inevitability. Susanne’s journey spans traditional banking, angel investing, executive education, and the co-editing of globally recognized FinTech books crowdsourced from more than 70 international contributors. Her philosophy is simple: no single individual can master an industry transforming this quickly. Collective intelligence wins. And transformation is accelerating. Financial institutions face mounting pressure — technological, regulatory, and societal. Many banks struggle not only with digital transformation but with how to engage effectively with FinTech startups. Acquisitions often fail not because of strategy, but because integration destroys the entrepreneurial culture that created value in the first place. The lesson? Ecosystem thinking must replace acquisition reflexes. Susanne also highlights how FinTech addresses everyday friction at global scale. Take VAT reclaim processes — a universal travel pain point. Digitizing that experience unlocks billions in dormant consumer value and demonstrates how technology removes invisible inefficiencies that traditional institutions long ignored. Yet perhaps the most urgent topic is AI. As financial services adopt AI-driven decision-making, fairness, accountability, and diversity become mission-critical. Who is approved or rejected for a loan? How are risk models trained? Without diverse teams and ethical oversight mechanisms, algorithms can reinforce bias. Susanne advocates for ethical AI boards within financial institutions — not as compliance theatre, but as long-term risk mitigation. Technology literacy is no longer optional for executives. It is mandatory. Despite market cycles and investment volatility, Susanne remains clear: FinTech capital flows may fluctuate, but the structural shift will not reverse. Investors will continue deploying capital across stages. Digital financial infrastructure is foundational to the global economy. This episode is essential listening for: Bank and insurance executives navigating FinTech partnerships Investors evaluating long-term digital finance opportunities Leaders responsible for AI governance and digital strategy Founders building solutions for financial institutions Because innovation alone is not enough. The real competitive advantage lies in community, ethical governance, and the courage to rethink what finance looks like in a digital world. And the leaders who understand that shift will define the next decade.

Transcript

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0:00.0

The Good morning everyone. Today on our podcast webinar series I will be joined with

0:21.5

Suzanne Christie a great friend of mine, founder of the FinTech Circle, and the series of Inchiot Tech and FinTech and Rag Tech and Well

0:30.7

said books you have seen out there.

0:33.6

Cizan and I will be talking about the state of FinTech,

0:38.0

investment entering the sector,

0:40.7

the business model we need to watch out and big tech.

0:44.0

So good morning, Susan, I'm so pleased today to have one of our leading

0:57.4

Inchotech, FinTech, Ractech, so many names influencers and I look forward to having Suzanne talk to us about FinTech a career where she is today with the FinTech Circle and these wonderful books that she has been putting for us all in the sector.

1:19.0

Good morning, Suzanne.

1:20.0

Well, good morning, so Pina, good morning.

1:22.0

It's still delightful to be here with you and thank you again for being also my co editor for the

1:28.3

Inchotic book which you published with Wiley. So I'm very very happy to join you today at the podcast.

1:34.0

Thank you. So just to show you that I am a follower of your work.

1:40.0

So the FinTech book, first book book other, right? Yes. Then we co-produce the inshore book with

1:50.0

a nickel Anderson and Sean Millie and that was an amazing experience. I have quite a few of the MBA's around the world actually, leveraging the book, leveraging the book utilizing the book for the study of

2:05.8

inshore tech and disruption so that has enabled I think a lot of students to find

2:12.2

insurance more approachable.

2:13.4

So thank you.

2:15.1

I also get this one for my wealth management managers

2:21.1

with an insurance space.

2:23.0

Exactly.

2:24.0

The red tech book.

...

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