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The Mark Divine Show

Susan Scott on Fierce Conversations

The Mark Divine Show

Mark Divine

Self-improvement, Alternative Health, Education, Health & Fitness

4.81.7K Ratings

🗓️ 6 May 2020

⏱️ 62 minutes

🧾️ Download transcript

Summary

Susan Scott is a pioneer in coaching business leaders to have honest conversations with their teams. She founded Fierce and is the author of two books: "Fierce Conversations" and "Fierce Leadership." Today she talks to Mark about the importance of communicating honestly with your team, as well as trusting them with problems that you're not sure about. Hear how: You need to develop courage in order to have these conversations. A business will succeed one conversation at a time. The f...

Transcript

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0:00.0

What do I say? What do I say? In the Macmillan online community we know what it's like to have cancer because we have it too.

0:13.0

So whatever you're thinking, whatever you're feeling,

0:16.0

whatever you need to ask about cancer,

0:19.0

whatever the time of day or night,

0:21.0

we'll do whatever it takes to help you. To join us

0:26.2

search McMillan online community. The The answers that we got to were so much better than answers that any one I would have ever arrived in.

0:55.0

Hey, folks, welcome back to the Unbeatable Mind podcast.

1:02.0

This is your host Mark Devine.

1:03.5

Thanks so much for joining me today.

1:05.1

Super appreciate your time.

1:07.2

And I promise you it'll be well worth it.

1:09.6

My guest today is Susan Scott, who is a tremendous leadership coach and development expert focused

1:16.7

on having fierce conversation is something that is near and dear to my heart, though I am far

1:21.2

from an expert. In fact, I'm mostly a bumbling fool. So I'm looking forward to learning from Susan. Before I introduce her a little bit more detail, let me mention that my book staring down the wolf came out the week before we all went on lockdown.

1:36.1

So you may or may not have heard about it.

1:37.9

There's been a lot of other things in the news that have captured our collective attention.

1:42.1

So let me take a moment to tell you about it again.

1:45.0

So staring down the wolf is all about developing emotional awareness and strength as a leader.

1:50.7

Oftentimes when it comes to our teams, leaders are the limiting factor because they bring

1:56.0

their baggage.

1:57.5

They're afraid to have those fierce conversations that Susan I'm going to talk about.

2:01.5

Or they do it unskillfully.

...

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