4.8 • 651 Ratings
🗓️ 20 May 2020
⏱️ 62 minutes
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0:00.0 | Welcome to the Self Publishing School podcast. This is the podcast to listen to if you're an |
0:07.7 | aspiring writer or an author who wants to be more successful. On this show, you'll learn how to |
0:13.1 | write and launch a book successfully, all from the top authors and people just like you |
0:17.8 | who are doing it at the highest level. I'm your host, Chandler Bolt, the founder |
0:22.0 | of self-publishing school, the author of the book called Published and the CEO of self-publishing.com. |
0:29.0 | For free training on how to publish a book that sells 10,000 copies, go to self-publishing.com |
0:34.5 | forward slash free training. |
0:46.2 | All right. Hey, Chandler Bolt here. And joining me today is Joey Coleman. I'm super excited to have Joey on here. Joey is a speaker, teacher, and author of the book, |
0:51.0 | never lose a customer again. And he helps companies keep their customers. So I'm a big |
0:57.5 | fan of this book. You can see it in my screen and his screen. I'm a big fan of this book. We did this |
1:03.6 | recently as a company book club for self-publishing school. And we bought everyone in the book for weeks. |
1:10.2 | We met every single week week went through a bunch |
1:12.2 | of the chapters and joey was gracious enough to come in at the end and do a Q&A with the team which |
1:19.3 | was just incredible like to this day and we've done a lot of book clubs the team says that this is |
1:24.2 | one of their favorite book clubs that we've never done i love that like favorite books and favorite book clubs. So I'm a big fan of Joey. I'm a big fan of this book. |
1:32.3 | And Joey travels around speaking to a bunch of big companies like Zappos, Wells Fargo, Google. |
1:38.3 | And so it was an honor to have him come speak to a little self-fublishing school. |
1:42.0 | And that's what we're going to be talking about today is specifically his book never lose a customer again. So of course, yeah, we're going to go into |
1:47.6 | how did you get the book done? What did you do to sell books? All those things. But also, |
1:51.7 | how can you use this methodology and integrate this to drive more customers, more leads, more |
1:58.3 | referrals, things like that in your business. So Joey, super excited to |
2:01.8 | have you here. Chandler, thanks so much. I appreciate that intro and I appreciate having me on the |
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