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SaaS Interviews with CEOs, Startups, Founders

Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

SaaS Interviews with CEOs, Startups, Founders

Nathan Latka

Ceo, Entrepreneurs, Founders, Software, Business, Entrepreneurship, Saas, Startups

4.6683 Ratings

🗓️ 28 August 2023

⏱️ 22 minutes

🧾️ Download transcript

Summary

Transcript

Click on a timestamp to play from that location

0:00.0

You are listening to conversations with Nathan Latka, where I sit down and interview the top SaaS founders, like Eric Wan from Zoom.

0:10.2

If you'd like to subscribe, go to getlatka.com.

0:14.4

We've published thousands of these interviews, and if you want to sort through them quickly by revenue or churn, cac, valuation, or other metrics,

0:22.3

the easiest way to do that is to go to gitlatka.com and use our filtering tool.

0:26.7

It's like a big Excel sheet for all of these podcast interviews.

0:29.9

Check it out right now at getlatka.com.

0:34.7

Guys, smith.a.I is doing, I did 1.5 million revenue last month, over 20 million run rate.

0:39.6

That's more than doubled from a year ago.

0:41.5

They've got 600 folks on the team.

0:44.0

And what they're doing is they're helping folks do, you know, work with customers much better in a more efficient way.

0:48.8

Whether it's voice, inbound chat, inbound messages, they're using AI to power this.

0:52.9

But unlike most AI companies, they have

0:54.1

real rev. And again, voice, web chat, outbound SDR as a service, launched back and caught

0:58.8

2015, 2016, after Aaron sold his first company, Red Beacon to Home Depot, then stayed at Home Depot

1:03.6

then stayed at Home Depot through 2015. Hey, folks, my guest today is Aaron Lee. He's the co-founder

1:09.3

and CEO of Smith.A.I and former CTO of Depot. His former company, Red Beacon, won the TechCrunch 50 startup

1:16.5

competition in 2009. He's one of the founding engineers, sorry, at Google Video and holds a PhD

1:22.1

and computer science from Princeton University, now building Smith.A.I, which is human-centered

1:27.3

AI customer engagement.

1:29.1

Aaron, you ready to take us to the top?

1:31.0

Yep, absolutely.

1:32.2

Excited to be here.

...

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