Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?

SaaS Interviews with CEOs, Startups, Founders

Nathan Latka

Ceo, Entrepreneurs, Founders, Software, Business, Entrepreneurship, Saas, Startups

4.6 • 683 Ratings

🗓️ 25 August 2023

⏱️ 21 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

$90k Burned Last Month: $2.2m SaaS founder is “ok” with $90k net burn since they have “$10m cash in bank today” and plenty of runway. Here’s how they scaled to $2.2m after almost running out of money in 2017 (down to $16k cash balance).

Transcript

Click on a timestamp to play from that location

0:00.0	You are listening to conversations with Nathan Latka, where I sit down and interview the top SaaS founders, like Eric Wan from Zoom.
0:10.2	If you'd like to subscribe, go to getlatka.com.
0:14.4	We've published thousands of these interviews, and if you want to sort through them quickly by revenue or churn, KAC, valuation, or other metrics,
0:22.3	the easiest way to do that is to go to gitlatka.com and use our filtering tool.
0:26.7	It's like a big Excel sheet for all of these podcast interviews.
0:29.9	Check it out right now at gitlatka.com.
0:34.7	As Involved.aI is doing $185,000 a month in revenue today. That's up from total
0:40.3	revenue last year of $1.5 million in total revenue in 2021. A year before that, up just $250K.
0:45.3	They slugged for four years, launched in 2017 to get that first $250K,000, had $16,000 left in the bank,
0:51.3	almost shut it down, and then G recognized, oh my gosh, Verizon's got a bunch of accounts on our platform.
0:56.6	40K people using it. They landed a $1.45 million contract with Verizon. That spurred them to where they are today.
1:02.2	Raise the $16 million Series A last year at a $64 million post money valuation. They still have the majority of that.
1:07.9	Over $10 million in the bank, they're not profitable yet,
1:11.2	but only burning 90 grand a month relative to the cash in the bank, plenty of runaway there.
1:14.4	Team of 12 as a scale, involved.a.I. It helps you understand which of your customers are likely to
1:20.2	expand or stay flat or even churn or contract, helps you to deliver a better customer experience.
1:26.6	Hey, folks, my guest today is Groo of Badacharya.
1:29.3	He is, or he goes by GE, grow up in Delhi, lost his father to cancer at a young age.
1:34.3	And this led to his first venture, a patient experience platform for doctors.
1:38.3	Following its success, he moved to the US, dove into AI.
1:42.3	His goal revolutionizing workplace, product, healthcare, pet care, and finance with AI.
1:47.2	He's doing this at Involve.AI.
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from Nathan Latka, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Nathan Latka and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.