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Slate Money - Slate Money: Food: Technology

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Slate Podcasts

Politics, News, News Commentary

4.56K Ratings

🗓️ 24 March 2020

⏱️ 30 minutes

🧾️ Download transcript

Summary

In this Slate Money mini-series, Felix Salmon talks to guests about the economics of food.

Jordan Thaeler of WhatsBusy joins Slate Money Food to talk about the tech and data side of the food biz.


Hosted on Acast. See acast.com/privacy for more information.

Transcript

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0:00.0

Hello!

0:12.3

Welcome to Slate Money Food, our special Slate Money mini season on the economics of the food industry. This week we are talking about

0:23.9

technology. Yes, technology has invaded even the food industry, which is on some level depressing.

0:30.2

We're going to talk about just how depressing that is and just how sophisticated and complex

0:34.8

the tech stack is in today's restaurant industry with Jordan

0:38.7

Thaler. Hi, Jordan. Hey, Felix. Tell us a little bit about who you are and what you do.

0:44.0

So I started a company in 2011 that ingests point of sale data from tens of thousands of

0:49.8

restaurants and we use data science to prescriptively fix problems in the restaurant business.

0:56.3

And what's the name of the company?

0:57.8

What's Busy.

0:58.8

So Jordan Taylor from What's Busy coming up on Slate Money Food.

1:05.4

So Jordan, you are an expert on delivery, which is this new big thing, which is only getting bigger and more

1:13.7

timely right now.

1:14.7

Hey, expert is maybe not the right term, but we see a lot of data. We definitely see a lot of

1:20.4

data working with a lot of POS companies. Okay. So first, what is a POS company?

1:25.1

The POS is an acronym for point of sale.

1:28.6

I know you were thinking something else.

1:34.1

And it's the nerve center of a merchant's operation.

1:39.0

So traditionally it's where all the sales data stored, it's where employees clock in and clock out.

1:41.4

It's got all the information you send to accounting and payroll.

1:44.2

And it really is the central nervous system of the business.

1:52.3

And you managed to get access to all of that information? Mostly what you find is the POS industry in general is incredibly difficult. So, I mean, it's a Herculean task. Really, it's like Sisy. And you are

...

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