Slate Money: Food: Reservations
Slate Money
Slate Podcasts
4.1 • 1.1K Ratings
🗓️ 14 April 2020
⏱️ 28 minutes
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| 0:00.0 | Hello, welcome to Slate Money Food, our mini series on everything food related. |
| 0:20.2 | We are talking this week about restaurant reservations, which are an absolutely fascinating subject. |
| 0:26.0 | I'm sure it's something that a lot of people don't really think too much about, but pick up that little corner of the carpet and look underneath. |
| 0:32.0 | And there's a huge amount of stuff going on underneath there which |
| 0:36.0 | Marissa Conrad knows everything about Marissa hi |
| 0:39.7 | Introduce yourself who are you and how do you know about this subject? I'm a freelance journalist. I write about culture, food and economics |
| 0:47.6 | overlaps very nicely into the restaurant reservation world. I recently covered the world of restaurant reservation platforms for a New York magazine and I'm just personally fascinated by the topic. |
| 1:00.0 | So we are going to talk about the platforms because of course there are platforms |
| 1:04.5 | aren't there there's open table and resi we're going to talk about how a |
| 1:08.0 | restaurant reservations work from the restaurant and from the diner and we're going to talk about the secondary market in reservations. |
| 1:15.2 | We're going to talk about concierges. All of that coming up on slate money food. |
| 1:29.9 | So let's start with just in general who needs reservations who are they for they are they so that I can make a reservation so that I know there will be a table waiting for me? Is it mostly at higher end restaurants? Are they basically a tool for restaurants to be able to distribute demand? |
| 1:45.9 | Like, who's the main beneficiary |
| 1:48.3 | of this whole ecosystem? |
| 1:50.1 | Restaurant reservations are a fascinating ecosystem. I would say multiple people need them, multiple people benefit from them. |
| 1:58.0 | The obvious person who is benefiting is you, the diner. You don't have to wait for a table, you can be sure that there's a space for you when you go in. |
| 2:08.0 | That's all great. But the side of it I think people don't think about is how much the restaurants need to count on |
| 2:16.4 | reservations. It really helps them plan for how much food to buy, if they can accept walk-ins or not, |
| 2:24.8 | if they know they're at 95% capacity, |
| 2:27.3 | they're going to have to be turning people away. |
| 2:29.5 | And that's where things get a little tricky |
| 2:31.8 | because if you are the kind of diner who thinks, |
... |
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