Short Sounds Confident

The Look & Sound of Leadership

Essential Communications - Tom Henschel

Education, Executive Presence, Management, Careers, Executive Coaching, Self-improvement, Business

4.8 • 1.2K Ratings

🗓️ 1 June 2017

⏱️ 17 minutes

🔗️ Recording | iTunes | RSS

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Summary

Holding each other’s attention is a constant challenge. But you can’t achieve The Look & Sound of Leadership if you can’t keep people listening to you.

This month’s coaching conversation emphasizes three little slogans to make sure you aren’t driving your listeners away from you. All three slogans are just three words long: “Short sounds confident.” And “Communication takes effort.” And “Stop talking sooner.”

There are so many reasons why embodying those slogans is hard. And, in truth, it’s easier for some people than for others. But everyone can get at least a little better at this. This month’s podcast will give you lots of practical tips – and some metaphors!—to help get you there.

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We love hearing from you.

Transcript

Click on a timestamp to play from that location

0:00.0	Welcome back to the Look and Sound of Leadership, an ongoing series of
0:06.3	executive coaching tips designed to help you be perceived in the workplace the
0:10.3	way you want to be perceived. I'm Tom Henschel, your executive coach, and today we're
0:16.0	talking about Short sounds confident. Kevin was proud of having been an engineer. Now that he was a corporate vice president, he saw
0:29.1	his technical background as one of his major assets.
0:33.1	His colleagues disagreed.
0:36.2	Shut him up was the bluntest comment in the feedback report I'd created for him, but it was not unusual. People desperately
0:46.3	wanted Kevin to talk shorter. But if I don't give him all the information, Kevin said as we discussed his feedback, I feel like I'm not doing my job or they can't do theirs.
0:59.0	You're helping, I offered.
1:01.0	Absolutely.
1:03.0	What if I know something and don't tell him,
1:05.0	then they do something they shouldn't,
1:06.0	or they don't do something they should?
1:08.0	I'd be responsible.
1:10.0	That it'd be negligent.
1:11.0	He was genuinely concerned. I asked, is that what the feedback is
1:17.0	telling you, Kevin? He froze as he ran that question through his mental computer.
1:24.0	No, you're right.
1:26.0	They're saying they don't like my engineer speak,
1:28.0	where every detail has to get explained.
1:31.0	I remained silent. He gave a wistful little laugh saying,
1:36.0	it's like someone took away my decoder ring. I'd have thought decoder rings were
	...

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